Advocacy
RCC's Government Relations department lobbies the government on key issues of concern to retailers. Retail Council of Canada's "GR" team has successfully represented the interests of our members on issues such as tax, employment, the environment, store hours, international trade, transportation and product safety. For more information about our government relations activities, please contact Derek Nighbor, Vice-President, National Affairs, Government Relations.

Membership Services
The Membership department handles new member applications, provides customer service to members, and manages the benefit programs. Please feel free to contact our Customer Service Team at (888) 373-8245 for more more information or assistance. Or you can contact Jodi White, Senior Manager, Membership Services, at (888) 373-8245, ext. 285; e-mail: jwhite@retailcouncil.org.

Events
Our Events department stages a number of world-class conferences, seminars and workshops for members and non-members. For more information about upcoming events, please contact Andrew Siegwart, Vice President, Membership Services.

Research
Retail Council of Canada produces research on a variety of retail-related issues. For more information, contact Peter Woolford, Vice-President, Policy Development and Research.

Communications
The Communications department is responsible for communications, marketing and media relations at Retail Council of Canada. In addition, it produces Canadian Retailer, RCC's bimonthly magazine, and RCC's weekly e-newsletter. For more information about our communications, please contact Mitchell Brown, Editor, Publications & Member Communications.

Education
Retail Council of Canada (RCC) is dedicated to promoting "Retail as Career" by working with industry and government on retail education initiatives. RCC is currently working with industry and its partners to develop training solutions and a recognition framework for the retail industry. These projects are made possible through funding provided by Human Resources Development Canada. For more information, please contact Theresa Rowsell, Director of Education, Training and Loss Prevention.

Finance & Administration
This department is responsible for all financial and administrative matters. For more information, please contact Enrico Gentilini, Director, Finance & Administration.

Information Technology
The Information Technology department represents the Canadian retail sector on technology and e-commerce domestically and internationally, acts as an expert and consultant on technology and e-commerce issues for RCC's more than 9,000 members, and assists retailers in business planning for new online ventures and venture funding.