Members with stores in Fort McMurray - RCC Member Debrief

RCC will be hosting a member conference call on July 19 to discuss the following topics:

  • Was information provided by RM and the Province timely and accurate?
  • What are the opportunities for improvement?
  • Were you able to contact the right individuals to receive evacuation and resettlement information?
  • What additional information would have been useful to receive?
  • How can RCC improve communications and service to members in emergency situations?

Please RSVP to [email protected] to confirm that you will be participating in the call.

RCC/Fort McMurray Member Debrief
July 19, 2016 at 1pm MT/3pm ET
Toll Free Dial: 1.866.486.3921
Participant Code: 0839675

The Regional Municipality of Wood Buffalo has provided the following information to RCC:

The Regional Municipality of Wood Buffalo has identified businesses in the area that are classified as critical and need to be in place prior to the arrival of residents. At this time our focus is on having grocery stores, gas stations, pharmacies, and banking in place. All business who do not meet these four priority categories are invited to return to Fort McMurray during the phased re-entry, beginning June 1. We value your contribution to the community, however, we cannot accept any additional persons or businesses to the area until the next phased entry. We thank you for your understanding and look forward to welcoming you home in the coming days.

RM of Wood Buffalo launches business recovery hotline – (855-769-2249)

The Regional Municipality of Wood Buffalo has launched a hotline that will operate 24 hours a day; seven days a week for the first two weeks. Called the Business Recovery Hotline, it is designed to provide business owners access to information resources. It also helps them to identify what their needs are to get their businesses operational after the devastating fire.

The number, 855-RMWB BIZ (855-769-2249), will provide updates for business and link them to local resources that will assist them with issues or concerns. The hotline will also be the point of entry for business owners to complete a business recovery survey that will distinguish the business community’s distinct short and long-term needs.

Our thoughts and support go out to all of those impacted by the Fort McMurray wildfires. Donate to the Alberta Fires Appeal

For members with stores in Fort McMurray, Alberta – May 26 Update on Retail Re-entry Plan

More resources for retailers and residents:

Insurance Bureau of Canada (IBC) in Alberta is available to answer any insurance questions at 1-844-2ask-IBC. Download their tip sheet Fire Damage to Business.

Alberta Employment Standards has confirmed for RCC that retailers are only required to pay for hours worked for employees who have been forced to evacuate Fort McMurray.  Employees who were at work when the evacuation order was given are owed the time they worked or the 3 hour minimum call out (whichever is greater) for that day. 

All employees from Fort McMurray are encouraged to file for Employment Insurance to receive benefits for the time they have lost at work.

Applying for Employment Insurance (initial or renewal claims)

Wildfire Evacuation Package