Next Session Starts in July!
CRI's Online Learning Community is a great chance for your sales associates and store managers to learn best practices and new skills and earn their professional retail designations.
Online courses now available include Certified Retail First Level Manager and Certified Retail Sales Associate. Both courses include online learning modules, learning resources, guest speakers, live lectures, forum discussions, online and on-the-job assessments, activities, and interactive support.
Encourage your store operations team to participate today!
Certified Retail First Level Manager
| Professionalism | Communication | Leadership | Human Resources |
| Operations | Marketing | Sales | Customer Service |
| Administration | Planning |
Certified Retail Sales Associate
| Professionalism | Customer Service and Sales | Inventory |
| Store Appearance | Security and Safety | Communication |
2008 Online Learning Community Course Calendar
| Summer Session July 14 – September 19 Costs: RSA $300*, RFLM $400* *plus applicable shipping charges and taxes |
To register or learn more about courses, contact Marcie Wenn at (888) 373-8245; e-mail: certification@retailcouncil.org.
2007, Retail Council of Canada — The Voice of Retail