Francis D'Addario Vice-President, Partner and Asset Protection, Starbucks Coffee Company Francis D'Addario has more than 25 years of experience in law enforcement and corporate security management. The author of Loss Prevention through Crime Analysis and The Manager's Violence Survival Guide, he also developed LossVision, a loss reporting, investigations, and asset recovery software program; and Safe and Sound, an interactive workplace violence training curriculum marketed by Learning Dynamics. His professional awards include CSO Magazine's 2007 Compass for protection innovation, the U.S. National Food Service Security Council's Lifetime Achievement Award and the Spirit of Starbucks Award. Currently on sabbatical, Mr. D'Addario is traveling and writing his third book, Not a Moment to Lose: Influencing Global Security One Community at a Time.

Don Berezowski Associate Vice President Loss Prevention & Safety, Sears Canada Inc. Don Berezowski has worked with Sears Canada for 19 years and is currently the Associate Vice President for Loss Prevention and Safety, supporting all business channels of the corporation. Along with his team, he is responsible for developing, implementing, and monitoring Loss Prevention programs that reduce corporate shrinkage and loss, as well as workplace injuries. He has been an active member of the RCC Loss Prevention committee, promoting excellence in the profession and developing strong relationships with industry partners by sharing and developing best of breed strategies to reduce loss.

Ian Booler, CA Manager, PricewaterhouseCooper LLP Ian Booler is a Montreal-based Manager with PricewaterhouseCooper's Performance Improvement and Risk (PI&R) advisory services practice. He specializes in performance improvement, risks and controls within the Retail industry. Mr. Booler has also performed internal control reviews related to regulatory compliance, as well as for the purposes of business process improvement. He possesses deep knowledge of the store operations aspect of retailing, having acted as a store manager for a major international footwear retailer prior to embarking on a professional career as a Chartered Accountant.

Pete Brandwood Acting Sergeant, Peel Regional Police Service Coordinator, Peel Crime Stoppers Program Acting Sergeant Pete Brandwood has been a police officer with the Peel Regional Police for the past 18 years. He has experience in uniform patrol, neighbourhood policing, criminal investigations, training, and media relations. He currently holds the position of Police Coordinator of the very successful Peel Crime Stoppers Program. Since the inception of the program in 1986, Peel Crime Stoppers has assisted the police in arresting 1809 offenders, laying 4439 criminal charges, seizing and recovering in excess of $ 14 million in stolen property, and the seizure of more than $ 120 million in illicit drugs and drug paraphernalia within the Region of Peel. The Region of Peel serves the municipalities of Brampton, Mississauga and Caledon, a population of over 1,000,000 people. Pete continues to provide information and education seminars and symposiums on the benefits of the Crime Stoppers Program, and how Crime Stoppers can assist retail outlets in the prevention and resolution of Criminal offences.

Bill Cowper Manager, Loss Prevention/Enforcement, Nova Scotia Liquor Corporation Bill Cowper retired from the Halifax Regional Police in 2004 after a distinguished 31-year career. During that time, he became nationally known as "Sergeant Internet" for his work involving Internet crime, and he led his department as a senior project manager when his agency moved to laptops in police cars. Mr. Cowper started his second career as an enforcement officer with the NSLC in 2004 and is now the Manager of the Loss Prevention/Enforcement Department for the NSLC. Bill was featured in Canadian Security magazine in January 2008 for his work in upgrading the NSLC's security systems in response to new workplace violence legislation in Nova Scotia. He studied sociology/criminology at Saint Mary's University and Information Technology at Daltech in Halifax, and he has lectured for the Criminal Intelligence Service of Canada.

Elizabeth Denham Assistant Privacy Commissioner of Canada Elizabeth Denham was appointed Assistant Privacy Commissioner of Canada in 2007 with primary responsibility for the federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). Prior to this appointment, she served as Director of Research, Analysis and Stakeholder Relations with the Office of the Privacy Commissioner of Canada. Ms. Denham has extensive experience in the privacy and access field from the perspectives of both government and the private sector, including several years of senior level leadership in provincial and municipal governments, as well as health and regulatory organizations in Alberta. From 2001 to 2003, Ms. Denham ran her own privacy policy consulting business that included public sector and private sector clients in Alberta, British Columbia, Manitoba and Ontario.

Dave Eidet Staff Sergeant, RCMP Burnaby Detachment Dave Eidet joined the RCMP in 1980 and spent the first 16 years of his career in Alberta, with postings in Didsbury, Red Deer, Beaverlodge, St. Paul and Innisfail. In 1996, he was transferred to the Forensic Identification Section out of the Division Headquarters in Vancouver, where he was promoted to Corporal. In 1998, he then transferred to the Surrey Detachment Forensic Identification Section. In August 2000, he transferred back to General Duty in Surrey Detachment. During this time, he worked in District 5 (South Surrey), District 2 (Guildford/Fleetwood) and District 1 (Whalley). In 2005, he was promoted to Sergeant and spent a short time in White Rock, B.C., but returned to Surry in the spring of 2006. In 2007, he was promoted to Staff Sergeant and transferred to Burnaby Detachment to run District 4 (Metrotown).

Rita Estwick Postal Inspector in Charge, Canada Post Security & Investigation Services Rita Estwick is Postal Inspector in Charge, Canada Post Security & Investigation Services in Toronto. Within her 12 years at Canada Post, Rita has established strategic partnerships with many organizations and industry associations within various industry sectors as it relates to managing crime risk exposures. She is a recognized subject matter expert and addresses groups on a wide range of topics both within the Canadian and international markets. During the 2007 Calendar year, Rita was seconded to RCC acting as the Director, Loss Prevention and Chair, Retail Organized Crime Task Force.

Jim Gorry Acting Operations Manager, Ontario Provincial Police Anti-Rackets Section Det. Staff Sgt. Jim Gorry began his policing career in 1982 with the Metropolitan Toronto Police Service, where he was assigned to various major crimes and plainclothes investigative units. In 1994, he joined the OPP and was assigned to the South Frontenac Detachment in uniform. In 1996, he was assigned to the Kingston Crime Unit and in 1997 joined the Drug Enforcement Section in Kingston. In 2001, he was promoted to Detective Staff Sergeant and was assigned to the Identity Theft and Forgery Investigation Unit. Since February 2007, he has been assigned as the Acting Operations Manager in the OPP Anti-Rackets Section.

Justin M. Joyner Industry Solutions Manager - Distribution Sector IBM Internet Security Systems Justin Joyner serves as Industry Solutions Manager for the Distribution Sector with IBM Internet Security Systems. With nearly a decade of sales and marketing experience at leading enterprise technology companies, Joyner is responsible for assuring that the IBM Internet Security Systems solutions are designed and delivered to solve customer challenges within key industries including Retail, Travel & Transportation and Consumer Packaged Goods. Prior to joining IBM Internet Security Systems, Joyner held strategic alliances and marketing roles at supply chain technology provider, Manhattan Associates; provided marketing consulting to technology companies Argo Software and Thotwave (a SAS Business Intelligence partner); and worked for a regional start-up Internet services provider. Joyner holds a bachelor's degree in Journalism and Mass Communication from the University of Georgia and an MBA from Emory University.

Dennis Klein Vice-President, Loss Prevention, Abercrombie & Fitch Dennis Klein has more than 20 years of retail Loss Prevention Experience. Prior to Abercrombie & Fitch, he has such positions as the Regional Director of Loss Prevention for Bloomingdale's, Director of Loss Prevention for Old Navy, and Vice-President of Loss Prevention at KB Toys. He is currently the Steering Committee Chairman for the Retail Industry Leaders Association.

Cynthia Navarro Prinicipal, Finnegan's Way Cynthia Navarro has worked in the area of investigations for more than 28 years and is currently the principal of Finnegan's Way, a California-based investigative consultation firm. In this role, she manages both civil and criminal investigations and consults worldwide, specializing in anti-piracy, business and intelligence backgrounds. Prior to Finnegan's Way, Ms. Navarro held various management positions at several Silicon Valley firms, where she was responsible for managing intelligence gathering, intellectual property theft investigations, copyright and trademark investigations, pharmaceutical investigations, interviews, cargo thefts and background investigations. She is a member of the Association of Independent Information Professionals.

Derek Nighbor Senior Vice-President, National Affairs, Retail Council of Canada Derek is Retail Council of Canada's Senior Vice-President, National Affairs, and has been with RCC since July 2005. Mr. Nighbor co-ordinates RCC's government relations efforts with the federal, provincial, territorial and municipal governments and leads RCC files on international trade, privacy and product safety. Prior to joining RCC, he held senior positions in the Ontario government as Executive Assistant to former Ontario Education Minister Sean Conway and as Chief of Staff to Ontario Consumer and Business Services Minister Jim Watson.

Christopher P. Norris, CFI Consultant and Seminar Speaker, Wicklander-Zulawski & Associates, Inc. Christopher Norris has trained thousands of security and law enforcement professionals in the art of interview and interrogation and has conducted numerous investigations for both private companies and public agencies. Mr. Norris began his career as an Asset Protection Officer for Mervyn's Department Stores in Phoenix, Ariz. He also held Asset Protection Manager and District Investigator positions with Mervyn's in Tulsa, Okla. After leaving Mervyn's, Mr. Norris became Loss Prevention Manager for Saks Fifth Avenue in Chicago before accepting a position as Corporate Loss Prevention Manager and Director of Investigations for Merchants Home Delivery Service, Inc. Mr. Norris is a member of the American Society for Industrial Security and is a Certified Forensic Interviewer (CFI).

Rick Osborne Founder, Truth for Teens By the age of 15, Rick Osborne was caught up in a world of drugs and crime, which led to him becoming one of Canada's Most Wanted by the age of 21. He was sentenced to 12 years for a series of armed robberies, but escaped after three years to commit more violent robberies. He was released on good behaviour in 1993, only to be arrested again within eight weeks. In a maximum-security cell, he found the support and courage he needed to change his life. While behind bars, he completed a B.A. from Queen's University and an Addiction Careworker Diploma from McMaster University. After 23 years in prison, he co-founded Truth for Teens to help young people understand the hard truth about crime and gangs.

Claude A. Sarrazin Founder & President, SIRCO — Investigation and Protection Claude Sarrazin has been in the private security field since 1987. He has conducted many major investigations in Canada and foreign countries and has collaborated in fraud cases at the international level. Mr. Sarrazin has solid expertise in loss prevention in retail stores and regularly offers training sessions covering shoplifting, internal theft, fraud by credit and payment cards, counterfeit money and organized networks.

Ron Smith Director, Loss Prevention — Western Zone, Abercrombie & Fitch Ron Smith oversees the loss prevention operations for over 550 stores in the United States and Canada. He is responsible for the supervision of a robust loss prevention staff, strategic planning, risk assessment and the implementation of loss prevention awareness programs and policies. His 17-year career in security has included positions with Pinkerton Consulting and Investigations, Airborne Express, Kohl's Department Stores, Old Navy and The Gap. His expertise includes strategic risk assessment, corporate investigations, executive protection and profit optimization. Mr. Smith is a member of the American Society of Industrial Security (ASIS) and is currently Chief Financial Officer of the International Organization of Black Security Executives (IOBSE).

Mario Pilozzi International Consultant Mario Pilozzi's career spans more than 40 years in the Canadian retail industry. After a long and distinguished 30-year career with Woolworth Canada, he joined Wal-Mart Canada in 1994 as Vice-President of Hardline Merchandise and climbed through the ranks to become President & CEO in 2002. In 2004, Mr. Pilozzi was inducted into Retail Council of Canada's Canadian Retail Hall of Fame, and in 2007 he was named the Distinguished Canadian Retailer of the Year. Officially retired, Mr. Pilozzi remains active by supporting a number of charities and acting as an international consultant, providing advice and support to Wal-Mart's retail locations worldwide.