Retail Council of Canada: Events

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Upcoming Sessions

	Retail Conditions Webinar May 29, 2013 1:00-2:00 P.M. EST Presented by Peter Woolford, author of Retail Council of Canada’s Retail Conditions Report Guest Speaker: Robert Hogue, Senior Economist at RBC Royal Bank The Retail Conditions Report provides members with valuable, real-time insight into consumer behaviour, best practices in retailing, trends and economic conditions. Register Now
	Finding and Keeping the Right Talent May 28, 2013 3:00-4:00 P.M. EST Presented by Kevin Graff Guest Speaker: Jackie Ross, JRoss Retail Recruiters Try running a store without a great team and you've got nothing but trouble! Success starts with developing an effective recruitment process for hiring top talent. Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This fundamental seminar is your ticket to making the right hiring decisions to contribute more to your company's bottom line. Register Now
	Store Design: Uncapping the Potential Inside your Store June 18, 2013 3:00-4:00 P.M. EST Presented by Kevin Graff Guest Speaker: Rob Whittaker, RLW Store Design You might not see them but they’re everywhere in your store: little design problems that separate you from sales. Sometimes the problems are so entrenched they have come to be considered part of your retail experience. It's not too late to purge these problems and improve your business! In this session store design expert Rob Whittaker will explore the Top 10 Store Improvements to enhance customer experience and boost sales. Register Now
	Building Your Brand Without a Marketing Budget July 30, 2013 3:00-4:00 P.M. EST Presented by Kevin Graff Guest Speaker: Kimberly Clark, Redclever Independent retailers are known for their creativity, but knowing where to focus their limited marketing dollars is often a challenge. Keeping focus on your customer is key to building a great brand. Marketing expert Kimberly Clark will share how to create a lasting in-store experience that establishes a strong retail brand and builds customer loyalty. Register Now
	Retail Math: The Business of your Business September 24, 2013 3:00-4:00 P.M. EST Presented by Kevin Graff Sure, it’s not exciting or sexy for everyone but, if you’re in management, you need to know how the ‘numbers’ work. In this session we’ll look at retail’s most important numbers, ratios and formulas. Why? Well, you need to know if you’re going to be able to make the difference needed to your bottom line. Register Now
	The Retail Revival: Re-imagining your Business for the New Age of Consumerism October 30, 2013 3:00-4:00 P.M. EST Presented by Kevin Graff Guest Speaker: Doug Stephens, The Retail Prophet Traditional retail is becoming increasingly challenging as the industry undergoes radical change. Brick-and-mortar is shifting online, and online is shifting into pop-up storefronts. Virtual stores in subway platforms and airports are offering new levels of convenience for harried commuters. High Street and Main Street are becoming the stuff of nostalgia. The Big Box is losing ground to new models that attract consumers through their most-trusted assistant— the smartphone. What’s next? What’s the future for you? Register Now

Recorded Webinars

	Rev Up Your Retail Operations Twenty-One Deadly Selling Sins Managing Gen Y Thirty-One Things to Drive Your Business Performance Metrics Preventing Loss to Increase Profit The Retailer’s Guide to a Successful Christmas
	Health and Safety: Rebates for Retailers Do you want to earn a rebate on your Ontario Workplace Safety Insurance Board (WSIB) premiums and take your Health & Safety program to the next level? Learn how the RCC Safety Group can help you reduce accidents, learn from other retailers and best of all – put cash back in your operations!
	Tracking Traffic Do you know how many people came into your store today? Learn how to measure the traffic in your store, no matter the size, AND how to maximize the insights provided by traffic data.
	Group Benefits – Are You Covered? Designed to answer all your questions about providing Health, Dental and Disability Insurance: Can you afford it? How does it protect you and your business? What is the value to you and your employees?
	MindField Group webinar on Best Practices for Hourly Employee Recruitment in Alberta Cameron Laker, CEO of MindField Group shares his insights on job posting data and recommendations to attract front-line employees into retail in Alberta.
	Staffing for Success: Part 1: Master the Art of the Interview download webinar \| view slides How do you determine if a candidate is a good fit? Do you know how to interpret body language and other non-verbal cues during an interview? Part 2: Seamless Transitions for New Employees download webinar \| view slides The interviews are over and you've hired the perfect candidate. Now how do you get them up and running with confidence and a clear understanding of your company's goals, values and guidelines? Deepen your HR skills around this crucial time of transition. Part 3: Turning Skills into Sales download webinar & view slides You've gathered a skilled, committed sales team. You want them to be motivated, engaged and ready to sell. Learn strategies to help you mentor your sales team to achieve your short and long-term goals.
	Online Marketing – Getting Started with Facebook Part 1: Getting Started with Facebook Part 2: Putting a Social Spin on Your Business
	Building a Web Presence that Pays Introduction to Internet Marketing: Moving Offline to Online download webinar \| powerpoint slides Building Targeted Traffic: Turning Visitors to Customers download webinar \| powerpoint slides Reaching and Retaining Your Customers through Email Marketing download webinar \| powerpoint slides Understanding Social Media and Advertising Online download webinar \| powerpoint slides Is E-Commerce Right for Your Business? download webinar
	Bill 168: Workplace Violence and Harassment As of June 15, 2010, all employers are required to comply with the requirements under the amendments to the Occupational Health and Safety Act (Bill 168). Workplaces in Ontario where more than five workers are regularly employed will be required to have the necessary policies, programs, measures and procedures in place. This Session will provide you with a comprehensive overview what policies and procedures are needed to comply with the new legislation.

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RBC Home & Auto Insurance - Affordable protection, without compromise
Hosted by RBC Royal Bank. Protecting your home and your automobile is about more than just having the right insurance. It’s important to understand the finer points of protection. Join experts from RBC Insurance and find out: What are your obligations if you lend your car? How do you make sure the belongings in your home are protected? What are the factors that decide your premium?

Equipment financing for retail businesses - Maximize your financing flexibility
April 18, 2013 3:00-4:00 P.M. EST
Hosted by RBC Royal Bank. Buying new equipment can make all the difference to the profitability and efficiency of your business. But gaining reliable access to the necessary financing means planning ahead and is often a challenge. This webinar will help you understand everything you need to know about securing the right financing before its time to buy your equipment.