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Starting Over
Volume 4, Issue 3
In 1998, during the great ice storm that hit Eastern Canada, Quebec stores assessed their losses at about $250 million. In February 2008, an arsonist blew up retail stores along West Broadway in Vancouver; not too long after that, a series of buildings along Toronto's Queen Street went up in flames, completely destroying several retail businesses.

> Retailer's Guide Archives

News You Can Use
> When An Employee Steals
Canadian Retailer ~ March/April 2003
> Creativity Keeps Web Service Costs Down
Canadian Retailer ~ May/June 2003
> Don't Get Too Personal During The Hiring Process
Canadian Retailer ~ May/June 2003
> Follow The Leader
Canadian Retailer ~ May/June 2003
> When It Doesn't Work Out
Canadian Retailer ~ July/August 2004

White Papers

> A Retailer's Guide to the Redundant POS Communications Plus Solution
Retail Council of Canada & Graycon Group Ltd., May 2005 (4.2Mb PDF File)
> A Retailer's Guide to Supply Chain Management
Retail Council of Canada & IBM Business Consulting Services., April 2005 (0.6Mb PDF File)
> A Retailer's Guide to Outsourcing Opportunities
Retail Council of Canada & EDS Canada Inc., June 2004 (1.6Mb PDF File)
> A Retailer's Guide to JavaPOS Solutions
Retail Council of Canada & Sun Microsystems Inc., February 2004 (0.4Mb PDF File)
> A Retailer's Guide to Privacy Risk Management
Retail Council of Canada & EDS Canada Inc., December 2003 (0.2Mb PDF File)

Resources Kits

> Bank Note Security And Other Forms Of Payment Fraud
A kit containing most of the Bank of Canada's printed materials, suitable for managers and trainers. Includes a booklet; sticker; poster; deterrence signage; information on U.S. bank notes; "Fighting fraud" fact sheets and DVD on bank note counterfeiting, credit and debit card fraud, cheque and money order fraud, and identity theft.
> To order, please call (888) 513-8212 or visit the Bank of Canada's Web site at: www.bankofcanada.ca/en/banknotes/education/index_retailer.html.
> Trousse d'information sur la sécurité des billets de banque et autres types de fraude de paiement
Trousse contenant la plupart des documents imprimés de la Banque du Canada, utile pour les gestionnaires et les formateurs. Elle comprend un livret, un autocollant, une affiche, des enseignes de dissuasion et de l'information sur les billets de banque américains, ainsi que des fiches de renseignements et le DVD Échec à la fraude traitant de la contrefaçon de billets de banque, de la fraude par carte de crédit et de débit, de l'utilisation frauduleuse de chèques et de mandats et du vol d'identité.
> Pour commander, veuillez composer le 1 888 513-8212 ou visiter le site Internet de la Banque du Canada, à l'adresse : www.banqueducanada.ca/fr/billets/education/index_detaillant.html.