HR Checkup:
Preventive Medicine for
a Healthy Employee Lifecycle
By Robert Price |
| Turnover is a fact of retail. When you find somebody to fill a vacancy, somebody else leaves. Training and a team atmosphere can reduce turnover, but it'll never get you out of the hiring loop. This tip sheet examines the different stages of the employee lifecycle and offers some ideas on how to make the most of an employee's time in your store.
HIRING NEW EMPLOYEES
Long-lived employees are born through good hiring. Before you begin your search, know what kind of employee will fit with the current staff and reflect the customer base and know what skills are needed to do the job well. Get specific by writing a detailed job description of your ideal employee.
MATCHMAKING
Attracting talent takes work. Be proactive. Advertise your job openings, spread the word among your colleagues and scout out new talent by attending job fairs and posting opportunities at local schools. Remember, scouting for talent never ends: keep a resume file of potential candidates for when a job opens. |
5 Steps for Screening Out Bad Matches
The job interview is your chance to eliminate unwanted prospects.
- Before the interview, review the resumes. Keep your eyes open for gaps in employment and missing references.
- Next, prepare a list of questions to ask each prospect. Your questions should seek to gain a better understanding of the prospect's work and life experiences, preferences, skills and eagerness. Ask the same questions of each candidate.
- Before you seal the deal, check the prospect's references. Prepare the same list of questions for each reference and measure the responses. Did the references speak well of the prospects without prompts?
- Finally, if you need a second or third interview to make your decision, do it. It's important that the employee feel they earned the job and for you to feel comfortable with your choice. Don't hire someone out of desperation.
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