MasterCard Resources Library

Here's Looking At You Volume 4, Issue 4 Whether your business is located on a street or in a shopping centre, your front window is the first chance you get to make an impression on potential customers. This Retailer's Guide offers insights into window displays, strategies for crafting windows that sell, and tips to help you refocus the eyes into your store. > Retailer's Guide Archives

News You Can Use > When An Employee Steals Canadian Retailer ~ March/April 2003 > Creativity Keeps Web Service Costs Down Canadian Retailer ~ May/June 2003 > Don't Get Too Personal During The Hiring Process Canadian Retailer ~ May/June 2003 > Follow The Leader Canadian Retailer ~ May/June 2003 > When It Doesn't Work Out Canadian Retailer ~ July/August 2004 White Papers > A Retailer's Guide to the Redundant POS Communications Plus Solution Retail Council of Canada & Graycon Group Ltd., May 2005 (4.2Mb PDF File) > A Retailer's Guide to Supply Chain Management Retail Council of Canada & IBM Business Consulting Services., April 2005 (0.6Mb PDF File) > A Retailer's Guide to Outsourcing Opportunities Retail Council of Canada & EDS Canada Inc., June 2004 (1.6Mb PDF File) > A Retailer's Guide to JavaPOS Solutions Retail Council of Canada & Sun Microsystems Inc., February 2004 (0.4Mb PDF File) > A Retailer's Guide to Privacy Risk Management Retail Council of Canada & EDS Canada Inc., December 2003 (0.2Mb PDF File) Resources Kits > Bank Note Security And Other Forms Of Payment Fraud A kit containing most of the Bank of Canada's printed materials, suitable for managers and trainers. Includes a booklet; sticker; poster; deterrence signage; information on U.S. bank notes; "Fighting fraud" fact sheets and DVD on bank note counterfeiting, credit and debit card fraud, cheque and money order fraud, and identity theft. > To order, please call (888) 513-8212 or visit the Bank of Canada's Web site at: www.bankofcanada.ca/en/banknotes/education/index_retailer.html. > Trousse d'information sur la sécurité des billets de banque et autres types de fraude de paiement Trousse contenant la plupart des documents imprimés de la Banque du Canada, utile pour les gestionnaires et les formateurs. Elle comprend un livret, un autocollant, une affiche, des enseignes de dissuasion et de l'information sur les billets de banque américains, ainsi que des fiches de renseignements et le DVD Échec à la fraude traitant de la contrefaçon de billets de banque, de la fraude par carte de crédit et de débit, de l'utilisation frauduleuse de chèques et de mandats et du vol d'identité. > Pour commander, veuillez composer le 1 888 513-8212 ou visiter le site Internet de la Banque du Canada, à l'adresse : www.banqueducanada.ca/fr/billets/education/index_detaillant.html.