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Welcome! Retail Council of Canada wants to acknowledge the hard work, dedication and entrepreneurial spirit of small business owners across the country as part of National Small Business Month.

On this page, you will find helpful tips, information and resources to help you run a successful retail operation.

NOTE: As an RCC member, you also have access to additional "members-only" resources on our Web site. If you don't know your user ID and password, please contact the Customer Service Team at 1-888-373-8245.

Independent Retailer Newsletter
RCC is pleased to launch the inaugural edition of the Independent Retailer Newsletter. Filled with trends, tips and interesting articles, this newsletter will help you stay on the pulse of small business in Canada.

RCC: Standing up for you
With the Canadian dollar surging and an increase in cross-border shopping, few times have been as challenging for retailers of all sizes in Canada, especially in light of the fact that the industry is moving into one of the busiest and most important shopping seasons of the year.
  That is why RCC is aggressively representing you, the independent retailer, and ensuring that the facts about the industry are known and widely reported in all regions of the country. RCC is the only association that has spoken out on your behalf with force and conviction.

eTill

eTill is a complete point-of-sale (POS) and operations bundle designed to help Canada's small retailers improve their operational efficiency and compete in today's competitive marketplace.

This all-in-one system will help merchants who sell anything from apparel to tableware enhance their business from the sales counter to the storeroom to the back office. eTill provides added value with such customized merchandise and service-specific features as inventory and accounting management, purchase orders and work orders, CRM and more.

By leveraging eTill's industry-leading partners and RCC's extensive roster of retail resources and training materials, merchants can avoid the timely and costly search of finding the right POS solution and focus on serving their customers and running a successful retail operation.

> To learn more about eTill, contact RCC's Customer Service Team at 1-888-373-8245 or click here.

Retailer's Guides
Retail Council of Canada, in partnership with MasterCard, produces tip sheets that deliver practical information to help run a retail business. Topics include customer loyalty, loss prevention, signing a lease, retail accounting, customer service and more.

> Loss Prevention Dos and Don'ts for Small Business — Volume 3, Issue 5
> Creating a Positive Customer Experience — Volume 3, Issue 4
> Small Business Advertising — Volume 3, Issue 3

 

 

 

Retail Council of Canada's Weekly e-Newsletter
Sign up today! Every week, Retail Council of Canada delivers a weekly e-newsletter right to your inbox with the latest retail news from RCC, across Canada, and around the world.

It's free and easy to sign up. Call Retail Council of Canada's Customer Service Team at 1-888-373-8245 or click here

Canadian Retailer

Canadian Retailer is Canada's only national retail magazine. Readers get the complete retail picture, including the latest in consumer research, the newest ideas in loss prevention, profiles of the people who make the industry exciting, tips for managing employees, updates on Retail Council of Canada's advocacy efforts, and much more.

Remember: If you are a member of Retail Council of Canada, you automatically receive a complimentary subscription to Canadian Retailer.

If you would like to subscribe to Canadian Retailer or would like more information about the benefits of membership with Retail Council of Canada, please contact the Customer Service Team at 1-888-373-8245.

Here's a sampling of articles from recent issues of Canadian Retailer:
> Independent retailers take care of business... and the planet — July/August 2007 issue
> Financing independent retail's big dreams — May/June 2007 issue
> Tapping your team's talents — May/June 2007 issue
> Putting a fresh space on your Web space — January/February 2007 issue
> Time is on your side (if you let it) — January/February 2007 issue

Industry Canada: Helping Small Business Owners

Canada Business Service Centre: Resources at your fingertips!
Retail Council of Canada has partnered with Canada Business Service Centre to provide small business owners with instant access to resources under the following headings: Starting a Business; Financing; Taxes; Research and Statistics; Innovation; Human Resources; Exporting; Importing; and Regulations. Search by topic, audience and/or province/territory.

> Click here to find out more.

Membership with Retail Council of Canada: Saving you money!

We Deliver:

To find out more about membership with Retail Council of Canada and the cost-savings programs, contact the Customer Service Team at 1-888-373-8245 or click here.