Canadian Retailer: Finance
(All files in .PDF form; Adobe Acrobat required to read them.)
- Financing Independent Retail's Big Dreams
Since 1990, Todd and Rosalie Seward have been busy acquiring and expanding small retail businesses in Labrador City, a remote mining community near the Quebec-Labrador border. They began with a combined pharmacy and convenience store in 1990, purchased a second convenience outlet in 2002 and last year bought a two-storey commercial building that contains another convenience store, a bakery and three apartments.
- Privacy Proofing Your Retail Business
More than ever before, retailers have to be prepared to deal with customers who ask questions about the type and amount of personal information retailers collect, what they intend to do with it and how they will protect it from misuse.
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Retailer's Guides
The Retailer's Guides are a series of informational brochures produced by Retail Council of Canada with the independent retailer in mind.
- Gullible's Travels: Signing a Lease without Getting Suckered
Everybody knows that you should never sign a major contract like your store's lease, without consulting a lawyer and understanding it inside out. Like eating healthy and driving with a seat-belt, knowing your lease is sage advice many retailers forget until it's too late.
- For Sale: A Guide To Successfully Selling Your Retail Business
Planning for your store's future can seem especially difficult. For many retailers, your store is a lifelong investment. What you do with the business when you're ready to move on raises many difficult questions. Should you sell the business? Should you pass it on to the kids? Or should you join the ranks of the semi-retired and hold on to the store for as long as you can?
More Retailer's Guides
Education Solutions
Winning Retail 2nd Edition
(Source: Industry Canada/The Graff Retail Group)
Chapter 1: Retailing Strategy
What you will Learn
- How to dominate your marketplace.
- How to set meaningful goals for your business.
- How to define your target customer.
- How to assess your competitive strength.
- How to develop an internet strategy.
- How to minimize your business risk.
Chapter 8: Sales Management
What you will Learn
- How to keep everyone focussed on sales.
- How to "clear the path" so that your staff can sell.
- The importance of holding everyone accountable for results.
- How to track key performance indicators.
- How to establish sales goals.
- How to design the right "pay for performance" wage package.
- How to keep your staff informed and involved.
Supplier Directory: Financial Services
- Are you looking for the right bank? Are you looking for some expert opinions on POS systems? Or maybe you want to know your options when auditing your business? Check out RCC's Supplier Directory, a list of RCC associate members that are ready to provide you with products and services that can help you make the most of your business.
- Are you a supplier interested in being listed in RCC's directory? By joining RCC as an associate member, you not only get a free listing, but you have full access to RCC's Members-only Web site and other key resources. Click here for more information on becoming a member.
Members-Only Cost-Savings Programs
- POS SWIPE RATES with Chase Paymentech — Merchant discount rates for members include Visa swiped rates from 1.71% to 1.76%; MasterCard swiped rates from 1.64% to 1.79%, and Interac debit card rate of $0.09 per transaction. Free Flex Banking service is available; all transactions may be deposited into the bank of your choice at no extra charge. Chase Paymentech also offers members discounted rates on their gift card program, FlexCache.
- BANKING SOLUTIONS with Scotiabank — Scotiabank provides privileges for both business and personal banking, including a 10% discount off the basic monthly plan fee on new and existing business accounts, overdraft protection of up to $5,000, and a free cheque essentials package.
- PAYMENT SOLUTIONS with MasterCard — MasterCard Quick Payment Service (QPS), MasterCard PayPass, MasterCard Chip Solution, and co-branded credit cards offer "faster than cash" solutions that build customer satisfaction, generate increased sales, and encourage customer spending.
More Cost-Savings Programs
Canadian Retail Institute (CRI)
- Are you looking for tools to help your sales associates better understand the art of creating an exciting store layout? RCC offers a Sales Associate training program and Module 6 covers just this subject. If you'd like more information on just this module or the entire training program, visit the Canadian Retail Institute (CRI) or contact our education department at (888) 373-8245; e-mail: education@retailcouncil.org.
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