| Behind The Store Front
Prepared for the Retail Council of Canada in partnership with Industry Canada By Jacobson Consulting Inc.
Work Force |
Retail's Labour Force
A discussion of the structure and characteristics of the Retail Labour Force
The staff members of a store are one of the most visible attributes of the retail experience for consumers. From the store's perspective, labour costs are one of the most important input costs, receiving significant management attention. The quality and depth of the labour force are the important factors in the quality of retail output. In this section, we will examine key attributes of this workforce and identify potential issues.