Canadian Retailer: Information Technology
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- The VoIP advantage
Dimitri Lokhonia, Owner of Ottawa-based Bloomex Inc., is not your traditional florist. "We have a call centre and head offi ce in Ottawa, and we have our production facilities in Toronto, Montreal and on the West Coast," he explains. "If you're calling to place an order for flowers in Toronto, mentally you're looking for a florist in Toronto. This is important for customers."
- 3, 2, 1... Contact(less)!
Moviegoers at any one of Cineplex Entertainment's 129 theatres have a new option to consider when buying their tickets. The organization is one of a handful of places in Canada where MasterCard PayPass card holders can try out contactless payment.
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Education Solutions
Winning Retail 2nd Edition
(Source: Industry Canada/The Graff Retail Group)
Chapter 12: Retail Information Systems
What you will Learn
- What system modules and functions you should look for in purchasing a new retail system.
- Names, phone numbers and web site addresses for some of the best Canadian distributors of retail system software.
- What you can expect to pay for a state-of-the-art retail information system.
- How to perform "reference checks" when evaluating a retail system you are considering.
- Why leasing computer software and equipment makes sense.
- How to calculate the "Return on Investment" when considering a system upgrade.
Supplier Directory: Information Technology Services
- Are you looking for information regarding information technology for your business and staff? Check out RCC's Supplier Directory, a list of RCC associate members that are ready to provide you with products and services that can help you make the most of your design budget.
- Are you a supplier interested in being listed in RCC's directory? By joining RCC as an associate member, you not only get a free listing, but you have full access to RCC's Members-only Web site and other key resources. Click here for more information on becoming a member.
Members-Only Cost-Savings Programs
- POS SWIPE RATES with Chase Paymentech — Merchant discount rates for members include Visa swiped rates from 1.71% to 1.76%; MasterCard swiped rates from 1.64% to 1.79%, and Interac debit card rate of $0.09 per transaction. Free Flex Banking service is available; all transactions may be deposited into the bank of your choice at no extra charge. Chase Paymentech also offers members discounted rates on their gift card program, FlexCache.
- COUNTERFEIT DETECTORS & CASH COUNTING SYSTEMS with Gemsys — Gemsys' comprehensive product line of currency, coin and counterfeit detectors are fully supported by a team of field service technicians. Gemsys prides itself on providing clients with cost-effective solutions in cash automation. Members can purchase the Omega 2000 Complete Money Manager for only $1,395 for Members (regular price $1,595) and the IRD-150 counterfeit detector for only $250 (regular price $275).
- ONLINE BUYING with Commport — Built on cutting-edge technology, this business-to-business (b2b) exchange brings vendors and retailers together in a single online collaboration platform. This online marketplace is designed to tighten existing relationships and provide a unique, user-friendly environment to source new vendors and products. A full year's registration for members is only $175.
More Cost-Savings Programs
Canadian Retail Institute (CRI)
- Are you looking for tools to help your sales associates better understand the art of creating an exciting store layout? RCC offers a Sales Associate training program and Module 6 covers just this subject. If you'd like more information on just this module or the entire training program, visit the Canadian Retail Institute (CRI) or contact our education department at (888) 373-8245; e-mail: certification@retailcouncil.org.
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