Coronavirus: Critical information for retailers in Canada

Updated: February 14, 2020

Retailers in Canada should be aware of the up-to-date medical situation, of preventative measures and of any legal considerations that may arise from the 2019 Novel Coronavirus. 

Coronaviruses are a large family of viruses, some that cause illness in people and animals. Illnesses associated with 2019-nCoV are similar to several respiratory illnesses and include fever, dry cough, sore throat and headache. Most cases are considered mild to moderate with a subset experiencing more severe illness with shortness of breath and difficulty breathing. There have been deaths reported from China. Several cases have also been reported in Canada.

Retail Council of Canada (RCC) is in contact with the Public Health Agency of Canada, Health Canada and provincial health authorities to monitor the situation and will update members as the situation evolves. RCC will also be instituting a standing weekly call, to which members may dial in. On this call, we will provide the latest information about the disease, the number of regional instances and any suggested best practices provided from public health authorities.

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