My employees do not wish to return to work in my store, but I need them now. What do I do? - Retail Council of Canada

My employees do not wish to return to work in my store, but I need them now. What do I do?

In general, a refusal to return to work is deemed to be a resignation. Employers are empowered to treat an employee’s refusal that way, although it would be best to determine if there are special circumstances influencing an employee’s refusal to return, for example: is the employee a caregiver? Are they at high risk for COVID-19?  Therefore, we recommend that you exercise caution and have an active dialogue with your employees before you make a termination. 

 If special circumstances do exist, explore how the employee can be accommodated within the workplace. Whatever you decide in the end, document your exchanges about accommodation and keep them on file. 

Be heard. Save money. Stay informed.

Become a member