WCB Nova Scotia - Retail Program


Maintaining and promoting employee health and safety is one of several core business practices that assists retailers in serving their customers effectively. Protecting employees from injuries such as slips, trips, falls, soft tissue injuries, violence and other hazards has several benefits:

  • Increased employee motivation and retention
  • Demonstrated social responsibility to customers
  • Increased revenue
  • Decreased costs associated with compensation claims and compliance orders
  • Business continuity

To support this effort, Retail Council of Canada, in collaboration with the WCB Nova Scotia has brought together a series of resources to assist Nova Scotia retailers with the prevention of workplace related injuries and illnesses.

Workplace Incident Cost Calculator

When something goes wrong at work, the greatest costs aren't financial at all – they're the human costs for anyone who gets hurt, and the people that care about them. Don't wait until you're picking up the pieces to find out what an incident would cost you. Click here, select Retail, enter your data, and get started today. Find out more

Communicating with WCB Nova Scotia just became easier

WCB Nova Scotia is modernizing its systems to serve workers, employers, and health care service providers better. Recently, we added a secure messaging feature on MyAccount, the online business tool for employers. Now employers can exchange information and documents with us about return-to-work plans, claims, and more. Through secure messaging in MyAccount, employers can also share documents instantly and securely online. Learn more about MyAccount.

Working to Well: A program to support workplace injury recovery

Working to wellEmployers play a critical role in supporting an employee during recovery from a workplace injury. For tips on best practices for your return-to-work program, follow this checklist to get the best outcomes possible for you and your worker. Employees play a role in their own recovery, too. We have created a dedicated webpage where they can understand the benefits of staying connected to the workplace while they recover, learn how all the people on their return-to-work team support them, and watch inspirational stories of others who have successfully recovered from workplace injury.

Workplace activity: Other Jobs

Are you a Lead Tricycle Instructor? A Family Travel Coordinator? A Chief Cat Cuddler? If you’re looking for an engaging way to kick off your next safety talk, download our Other Jobs materials and get people talking about the things they love to do outside their workday hours that workplace safety makes possible. Or contact WCB Nova Scotia by emailing [email protected] and ask for a kit of materials that includes nametags, posters, and an activity how-to sheet.

Everyone Plays a Role in Workplace Safety

In Nova Scotia, everyone in a workplace shares responsibility for safety, based on their own level of authority and ability. That’s the central message behind the Internal Responsibility System (IRS), that our province’s Occupational Health and Safety Act is founded upon. Watch this video to get a sense of how it works. Use this discussion guide to round out your safety talk and distribute these brochures so your employees can take the pledge to make their workplace safe.

Musculoskeletal Injuries

diagram of ergonomicsSprains, strains and other soft tissue injuries are most common type of workplace injury in Nova Scotia. Small changes can make a big difference. More information.

How safe is your workplace?
Take this short survey to find out your occupational health and safety level.

Small Business Safety Toolkit

The Small Business Toolkit is designed to help retailers:

  • Learn basic duties and responsibilities under the Nova Scotia Health and Safety Act and Regulations
  • Put a health and safety system in place to protect your workers from injury and illness at work
  • Understand how health and safety plays a role in the day-to-day operation of your business
Learn more

Create a Safety & Prevention Program

Learn how to create your own safety and prevention program.

 The following eight steps will help you make safety part of your organization’s culture:

  • Leadership and Training
  • Develop occupational health and safety policies
  • Identify management and employee responsibilities
  • Develop occupational health and safety programs
  • Establish a Joint Occupational Health and Safety Committee / Safety Representative
  • Identification and control hazards
  • Learning from Experience
  • Establish a Return-to-Work Program
Learn more

  • Young Workers

    Young Workers make great employees but they don't always understand the importance of workplace safety. Find tips for parents, employers and youth, to help keep them safe on the job.

  • Safety Matters Blog

    Looking for an updates and information on health and safety in Nova Scotia? Check out WCB Nova Scotia’s Safety Matters blog.

    To learn more, please contact:

    Lise Jeffrey
    Relationship Manager
    Workers’ Compensation Board of Nova Scotia
    Direct Line: 902-483-3121
    E-mail: [email protected]
    Sonny Brar
    VP, Member Programs & Services
    Toll-Free: 1-888-373-8245 ext. 234
    E-mail: [email protected]