Retail’s Future Unlocked: AI, Fast Delivery & the New Consumer Mindset with Lindsey Mazza, Capgemini’s Global Retail Lead

Lindsey Mazza, Global Retail Lead at Capgemini, joins The Voice of Retail to discuss their latest consumer study, “What Matters to Today’s Consumer 2025” highlighting AI’s role in retail, the rising demand for ultra-fast delivery, and the future of retail media. She breaks down evolving consumer behaviours and how retailers must adapt to stay competitive.