National | Privacy

Steep penalties for retailers who breach personal privacy regulations

November 19, 2020

On Tuesday, November 17, 2020, the federal government introduced Bill C-11, the Digital Charter Implementation Act, 2020 (DCCA). If passed, the DCCA will bring significant changes to the federal Personal Information Protection and Electronic Act (PIPEDA). PIPEDA generally governs personal information (PI) handled by retailers everywhere in Canada except for BC, Quebec and Alberta and applies any time PI flows across provincial borders.

Changes include a new federal administrative Tribunal to levy significant financial penalties and hear companies’ appeals to federal Privacy Commissioner findings. Bill C-11 creates maximum fines of 5% global gross revenue or $25M for serious offences and provides the OPC with stronger enforcement powers. The Bill also replaces part of PIPEDA with the Consumer Privacy Protection Act (CPPA) intended to provide consumers with increased control over their data. View DCCA Fact Sheet and Bill C-11.

RCC will prepare a more detailed analysis of Bill C-11 and its implication for retailers. 

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