Tanguay, winner of a Molière Award for its exemplary improvement of the quality of French used in its services and communicationsMarch 16, 2023
– Company Portrait: Tanguay –
Tanguay ensures that all information relating to products and merchandise is accessible in French and, if necessary, translated into French. Indeed, its support services conform to the highest linguistic standards. For Tanguay, the quality of products and services must necessarily go hand-in-hand with the quality of the language in which they are offered to the consumer.
In addition, Tanguay is deeply rooted in the furniture sector and in Quebec’s economic and entrepreneurial fabric, of which it is an essential part. Its mission is to offer quality products and personalized service, but also to provide services that meet the highest standards of French. Not only because the majority of their clients are Francophone, but also because this corresponds to essential aspects of its mission.
This probably explains why Tanguay is a Quebec leader in the retail sale of furniture, appliances, electronic and computer appliances. Founded in 1961 in Lévis, this company now has 11 stores throughout Quebec, as well as 1,300 passionate employees.
Its approach is based on the rigorous selection of quality brands and products at competitive prices, combined with personalized service for an enjoyable and hassle-free shopping experience. Its team of specialists, present in the cities of Rimouski, Québec City, Lévis, Montréal and Trois-Rivières, supports customers from the beginning to the end of the product purchase and delivery process, using simple and effective digital tools.
Tanguay is convinced that customers must be at the heart of all decisions, which is reflected in its digital platform focused on their needs. With this tool, customers can browse through the different products offered, compare features and prices, and finalize their purchase in just a few clicks.