Independent Retail’s New Reality
SPECIAL FROM BDO:
Canada’s retail market is transforming rapidly, as changing customers and competition affect independent retailers’ top and bottom lines. Despite perceived threats, this new reality presents great opportunities for reinvention and re-positioning by facing these issues head on.
It’s an exciting time to be a retailer in Canada. Independent business owners certainly have their challenges, including the increasing sophistication and importance of e-commerce, and a dramatic shift in what customers expect from the instore experience. To keep their business healthy and thriving, retailers of all sizes must be more efficient, agile, and customer-friendly. For some business owners, this is easier said than done.