Independent Retailers | National

Independent Retail’s New Reality


Canada's retail market is transforming rapidly, as changing customers and competition affect independent retailers’ top and bottom lines. Despite perceived threats, this new reality presents great opportunities for reinvention and re-positioning by facing these issues head on.

It’s an exciting time to be a retailer in Canada. Independent business owners certainly have their challenges, including the increasing sophistication and importance of e-commerce, and a dramatic shift in what customers expect from the instore experience. To keep their business healthy and thriving, retailers of all sizes must be more efficient, agile, and customer-friendly. For some business owners, this is easier said than done.

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