Benefits Canada: Walking the Talk


Shoppers Drug Mart’s holistic approach to disability management reduces inefficiencies. When a company name is associated with healthcare, is there more pressure to practise what it preaches when it comes to supporting its own employees’ good health? Basil Rowe, Shoppers Drug Mart’s vice-president, total rewards and shared services, describes the motivation as more of a keen desire to have internal best-in-class programs that reflect Shoppers’ external customer care business model.