RetailSafe certification banner promoting AGCO-approved alcohol handling certification for $14.95.

Get your AGCO-approved alcohol handling certification.
Just $14.95. Train in under 2 hours.

Why RetailSafe?

RetailSafe is Ontario’s go-to choice for AGCO-approved alcohol sales training. Backed by Retail Council of Canada, RetailSafe ensures your teams are fully compliant – in under 2 hours – by the October 31, 2024 deadline – at the lowest price on the market.

Who Needs to Be Certified? 

bullets check mark logoStore owner-operators with a retail alcohol license
bullets check mark logoStore and department managers
bullets check mark logoCashiers and customer-facing employees
bullets check mark logoEmployees handling curbside pickup or delivery
bullets check mark logoThird-party delivery partners
A retail worker in a store aisle holding a tablet and checking products.
A tablet displaying the RetailSafe certification on a wooden desk, next to a cup and rolled-up papers.

Course Features:

bullets check mark logoDuration: Approximately 1-2 hours
bullets check mark logoCertification Validity: 5 years
bullets check mark logoLanguages: Available in both English and French
bullets check mark logoExam: 30 multiple-choice questions with three attempts to succeed.
bullets check mark logoInstant Qualification: Get certified right away after you pass!
bullets check mark logoDownloadable Reference Workbook
bullets check mark logoSupport: For any inquiries, contact hello@retailsafe.ca

What You’ll Learn:

In just 14 modules—all covered in under 2 hours—you’ll be fully prepared to handle alcohol sales responsibly and in compliance with Ontario law. Topics include:

1. Understanding the Law →

The LLCA, AGCO, and LCBO regulations.

2. Basics of Selling Alcohol →

Who, when, and how to sell alcohol legally.

3. Signage Requirements →

Everything you need to know about posting proper alcohol signage.

4. Alcohol Aisle & Shelf Space →

Learn the contiguous space rule for alcohol displays.

5. Volume & Shelf Space →

Ensure your alcohol stock meets legal shelf space requirements.

6. Advertising & Selling Online →

Guidelines for promoting alcohol in-store and online.

7. Cross-Promotion & Sampling →

Learn how to run loyalty programs and promote alcohol legally.

8. Alcohol Delivery Rules →

Know the laws for delivering alcohol to customers.

9. Inspectors, Penalties & Liability →

Understand AGCO inspector roles and penalties.

10. Identification Basics →

Learn to identify minors and check IDs effectively.

11. ID Safety Features →

Spot fake IDs by understanding key safety features.

12. Spotting Intoxication →

Identify signs of intoxication and respond appropriately.

13. Preventing Second-Party Purchases →

Techniques to recognize and stop illegal alcohol purchases.

14. De-escalating Situations →

Techniques for handling difficult customer interactions.

What Makes RetailSafe Certification Stand Out?

bullets check mark logoUser-Friendly Modules: Simple, intuitive, and easy to follow.
bullets check mark logoImmediate Certification: Certificate awarded as soon as you pass.
bullets check mark logoAdmin & Tracking: RetailSafe handles the tracking for you.
bullets check mark logoAccess Anytime: Take the course on any device, anywhere.
bullets check mark logoCompliance with AGCO:Approved for Ontario’s regulations.

Stay Compliant! Get certified to meet Ontario’s regulations by October 31, 2024

Have questions? Contact Hamna Khan, Education Manager, Hkhan@retailcouncil.org