Independent Retailers

On this special snapshot episode Michael meets Emily Heyward, cofounder of brand development agency Red Antler and author of the great new book “Obsessed: Building a brand people love from day oneâ€...Learn More

Brian Berger hated shopping for menswear. Surrounded by a mind-numbing assortment of underwear and socks, he questioned how something so essential could be such a pain to buy. He wanted to modernize t...Learn More

The Commission des normes, de l’équité et de la santé et sécurité au travail (CNESST) has clear guidance concerning social distancing for workers : Whenever possible, a minimum of 2 metres of ...Learn More

Has the retail salon industry been forever changed by COVID? More than ever, people have taken it upon themselves to cut, style, and dye their hair at home. Hair and beauty is one of the industries hi...Learn More

In this episode Michael welcomes back to the podcast retail leader April Sabral on the launch of her new book, “The Positive Effect”! April talks about her personal and professional journe...Learn More

In this episode, Michael welcomes Scott Arsenault, President of Ren’s Pets, a regional pet store chain based in Ontario with national ambitions and expanded store fleet and powerful online solut...Learn More

Understanding chargebacks and how to avoid them We are committed to providing retailers with information they need to keep their businesses successful and safe. As you begin to see the welcomed increa...Learn More

Retail Council of Canada (RCC) today released the Shop Early, Shop Safe campaign in collaboration with Cineplex and Interac to remind Canadians that a little planning will help ensure they have everyt...Learn More

Now available: Comprehensive 137-page report details how consumers plan to shop holiday 2020. Canadians to approach holiday shopping differently in 2020 Retail Council of Canada’s annual Holiday Sho...Learn More

In this episode, Michael is in Calgary with Vice-President – Marketing and Member Experiences for Calgary Co-Op, Penney McTaggart Cowan. They explore the journey behind launching two new private lab...Learn More