Retail Council of Canada provides our members and the industry with relevant and thought-provoking content about the Canadian retail industry.
Guidebooks

Retail Safety and Security Guide Ontario →
Retail Council of Canada (RCC) worked with OACP Community Safety & Crime Prevention…

RCC Cybersecurity Fundamentals for Retailers →
A guidebook filled with stats, tips and best practices to enhance any retailers’ digital…

Inclusive Hiring HR Tool Kit →
Did you know that over 50% of Canadians live with some form of disability? This tool kit will…

Cyber Security for Retail Management →
Designed specifically for retail managers, this guidebook offers helpful information and…

Cyber Security for Retail IT →
An in-depth guidebook addressing the most critical elements and layers of the digital retail…

Member-Exclusive Guidebooks →
Resources to help members learn about significant regulatory changes and the implications of…

Loss Prevention Handbooks →
RCC’s Loss Prevention Committee has developed a series of handbooks to provide retailers with…

EnAbling Change for Retailers: Make your Store Accessible →
To assist retailers in Canada with making their stores accessible for customers and employees,…
eLearning Modules

RCC CyberSecure Level 1 + 2 →
Explore the essentials of cybersecurity in our comprehensive RCC CyberSecure eLearning Modules,…

How May I Help You eLearning Module →
People with disabilities deserve accessible customer service experiences. Some may have specific…

RCC Musculoskeletal (MSI) Injury Prevention Program →
RCC has worked with certified ergonomist Dan Robinson (PhD CCPE) and a working group of retail…