To help retail store operations professionals excel in an ever-changing competitive landscape, Retail Council of Canada’s team across the country works with federal, regional and municipal leaders to elevate retailers’ concerns on key policies that affect store operations. In addition, RCC also provides retailers with resources, training, and networking opportunities to help improve their businesses.
Key Issues

Payment and Credit Card Fees
As more Canadians opt for credit card payment, whether chip-and-PIN, contactless, or online, Canada must lower its interchange fees to align with other international jurisdictions to support businesses in Canada.

Cybersecurity Fundamentals for Retailers
A guidebook filled with stats, tips and best practices to enhance any retailers’ digital ecosystem, and protection against the threat of cybercrime.
Store Operations Resources
Store Operations News

NYC Tour of Stores Guide 2025: Discover the Future of Retail →
Every year during NRF’s Big Show, Canadian retailers hit the streets of NYC to discover…

Retail Council of Canada Responds to GST and HST Relief Announcement →
Retail Council of Canada (RCC) welcomes today’s sales tax relief announcement from the federal…

Letter to Minister Boissonnault: Temporary Foreign Worker Program Vital to Canadian Retail Industry →
The following letter was sent to Minister Randy Boissonnault from RCC President and CEO Diane J.…

New Restrictions on Temporary Foreign Worker Program →
The federal government has announced new restrictions to the low-wage stream of the Temporary…