To help retail store operations professionals excel in an ever-changing competitive landscape, Retail Council of Canada’s team across the country works with federal, regional and municipal leaders to elevate retailers’ concerns on key policies that affect store operations. In addition, RCC also provides retailers with resources, training, and networking opportunities to help improve their businesses.
Store Operations
Key Issues
Retail Privacy and Data
Increasingly, the retail landscape requires retailers to make use of data to create great customer experiences, while also protecting individuals’ personal information.
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Payment and Credit Card Fees
As more Canadians opt for credit card payment, whether chip-and-PIN, contactless, or online, Canada must lower its interchange fees to align with other international jurisdictions to support businesses in Canada.
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Videos and Podcasts
Privacy Committee
The Privacy Committee is comprised of retail professionals interested in and responsible for the areas of data governance and privacy. The purpose of the committee is to share best practices and information related to data governance and privacy and to help members stay ahead of the curve on issues that impact the industry, including Canadian privacy and data governance regulatory changes. Join this committee