EnAbling Change for Retailers Program

Retail Council of Canada (RCC) is proud to introduce the EnAbling Change for Retailers Program designed to help the retail sector create more inclusive employment practices, promote awareness and regulatory compliance, while driving a culture of respect and dignity for people with disabilities.

Kicking off this program is a four-part webinar series offering retailers the essential tools to integrate mental health into their operations, covering topics from the psychological health and safety factors impacting frontline workers to the connection between mental health and DEI. In this series, you’ll hear about psychological supports and programs from specialists in the mental health community, as well as retailers who are bringing mental health to the forefront of their organizations with employee-driven wellness programs.

Mental Health in Retail Industry Webinar Series

RCC has partnered with Ontario’s accessibility leaders to produce a webinar series entitled Mental Health in Retail Industry to assist retailers with tools and resources to make their stores psychological healthy and safe. The goal of this webinar series is to provide the industry with must need information on mental health disabilities and how to remove the stigma and bias in their operations for both employees and customers. Sign up for these webinars below.

Mental Health in Retail

The importance of mental health awareness in the retail sector.

Psychological Wellbeing of Storefront Employees

October 11, 2023 | 1pm ET: Supports and programs from specialists in the mental health community

A Healthy Store

October 18, 2023 | 1pm ET: How to build a healthy store environment.

Creating a Safe Workplace

October 25, 2023 | 1pm ET: The role of Mental Health in DEI.

More EnAbling Change for Retailers content coming soon!

  • Inclusive Hiring Toolkit
    • RCC is partnering with Ontario’s accessibility experts to create a new collection of resources to assist retailers making the hiring process in their stores inclusive.
  • How May I Help You 2.0 – Online learning module
    • RCC is teaming up with Ontario’s accessibility experts to develop a customer service module designed to educate all front-line staff on how to effectively serve customers with disabilities while ensuring compliance with the Customer Service Standard.

This program is possible because of the generous support of the Ontario government’s Ministry of Seniors and Accessibility.

Be heard. Save money. Stay informed.

Become a member