Retailers ‘at wits’ end’ as Ontario delays store reopenings

May 28, 2021

By enforcing masking rules and physical distancing, retailers can operate safely, as they have already been doing in other provinces, said Diane J. Brisebois, president and CEO of Retail Council of Canada.

“We know that our ask is evidence-based, and we know that the incidents of cases or transmission in a retail environment are so low that they’re nearly nil,” she said. While a delay of a few weeks may seem small, she added, every day is critical because particularly small retailers have reached “the bottom of the well” when it comes to credit or loans to keep themselves afloat.

“They’re just at wits’ end,” she said.

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