Certificate of Excellence in Retail Store Management

Boost Store Performance: Store Management Skills Training 

Graff Retail’s Certificate of Excellence in Retail Store Management is rigorous
7-week online
program designed to empower Store Managers with the essential skills, business knowledge, and tools for leading exceptional teams. Developed by industry veterans based on training thousands of Store Managers globally, this immersive course redefines retail management.

Program Overview:

Curriculum: The comprehensive program covers advanced business and retail store management content, focusing on expanding store managers’ skills and proficiency.

Week 1 – Goal Setting and The Blueprint for Sales Success

Week 2 – Hiring and Retaining Talent

Week 3 – Building Motivated and Engaged Teams to Grow Store Performance

Week 4 – Strategies to Drive Key Metrics

Week 5 – Achieving Compliance on Your Store Standards

Week 6 – Performance Coaching 

Week 7 – Final Assignment, Graduation

Commitment: The 7-week online course sees you investing 3 to 4 hours weekly, with participants actively engaging in various activities: Mondays, LIVE sessions; Tuesdays and Wednesdays, implementing assignments that get immediate results; Thursdays, ZOOM peer-to-peer collaborations.  

Convenience: The personalized learning portal guarantees effortless access to course materials and simplifies assignment submissions. The flexible course format seamlessly accommodates Store Managers’ schedules. One-on-one coaching sessions with Graff Retails’ expert facilitators enhance individual learning, while peer interactions provide invaluable insights. Graduates receive a comprehensive toolkit for continuous reference, ensuring a learning experience that is both thorough and efficient.   

About Your Facilitators:

Led by renowned trainers Kevin Graff and Linda Montalbano, this program draws on over thirty years of developing tailored training for retailers, from independents to global chains. Their expertise and passion for education guarantee to guide participants to the next level of performance. 


Regular Price: $795 [RCC DISCOUNTED RATE $695]

Call 1-905-842-1275, Email solutions@graffretail.com, or visit graffretail.com. Class sizes are limited.