Upcoming Webinars

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September 15, 2015
Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.
December 15, 2015
Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Past Webinars

Advocacy

The Computer Programs Provisions of Canada’s new Anti-Spam Legislation (CASL) will come into force on January 15, 2015.

Canada’s new Anti-Spam Legislation (CASL) comes into force on July 1, 2014, and will fundamentally change the way you do marketing and communicate

Everyone seems to have heard about CASL – Canada’s Anti-spam legislation, but few are aware of its implications.

Opt-in consent form

Learn all about "anti-spam" legislation expected to come into effect in the fall of 2013.

Industry Canada had published proposed new anti-spam regulations on January 5th in the Canada Gazette Part I for a 30-day comment period.

Health and Safety

Injury prevention means giving workers the information and equipment they need to work safely and protect themselves from injuries at work.

webinar

Learn how to comply with Ontario's new mandatory Health & Safety training requirements.

Human Resources

Webinar

Managing absenteeism in the workplace is a challenging exercise for employers.

Mindfield thinker

Understand the importance of quality of hire and how it drives better business performance, engagement levels and turnover.

Mindfield Thinker

Best practices on attracting retail talent through building consistent candidate flow, developing your employer branding, optimizing a careers site

When it comes to cost of hire and turnover, is your business above or below the retail industry average?

Sales associate team

Try running a store without a great team and you’ve got nothing but trouble!

play webinar - managing gen y

Managing Generation Y - Bridge the generational gaps of the workplace.

Loss Prevention

Fraud is not limited to credit cards.
Webinar

Cyber Criminals are targeting retailers and merchants of all sizes.  What should you be doing to protect your business and your customers:

Marketing

Woman holding sale sign

Independent retailers are known for their creativity, but knowing where to put lmited marketing dollars can be a challenge.

play webinar - 31 things to drive your business

Unsure of how to take your business to the next level? The good news: there are lots of strategies.

RCC Member Programs

This summer, Ontario will host the TORONTO 2015 Pan Am/Parapan Am Games.  This will be the largest international sporting event ever hosted in Cana

 Le secret pour créer des programmes de fidélisation qui fonctionnent vraiment

Pourquoi certains programmes de récompenses ont-ils la cote auprès des consommateurs tandis que d’autres échouent?

It’s widely reported that brick and mortar store traffic is in decline.

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While payment acceptance is just one of the costs of running a business, it is a line item that is becoming less predictable and more costly.  Inte

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Integrating General Merchandise Members into ECCNet – CSSA National Materials List

shopify

In today’s multi-channel world your customer expects to be able to connect with you anywhere at any time.

rbc webinar - woman scanning

Protecting your home and your automobile is about more than just having the right insurance.

Couple moving into new home

Hosted by RBC Insurance. Protecting your home and your automobile is about more than just having the right insurance.

Retailer making a checklist

Do you want to earn a rebate on your Ontario Workplace Safety Insurance Board (WSIB) premiums and take your Health & Safety program to the next

Book store owners

This 30 minute presentation from RBC Insruance answers member questions about providing health, dental and disability insurance to their employees.

Retail Conditions Report

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Each quarter, Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Retail Conditions Report - for members only

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Store Operations

So you’ve made the financial plunge and installed traffic counters in your stores.

The webinar will overview the state of the Canadian Fashion and Prestige Beauty industries in 2014, including a look at holiday.

The majority of commercial buildings are over-ventilated. Left uncorrected, the situation can result in needlessly elevated energy costs.

Webinar

Don't miss this opportunity to ensure you're meeting all CASL requirements.

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Interested in learning more about how gift cards can help grow your business?

This free webinar will help you understand:

Discover trends in the way consumers shop; strategies and tactics for converting shoppers to buyers; the demand for and impact of digital i

Please view our webinar recording discussing the phase-out of inefficient lighting in the Canadian marketplace.

Webinar

The regulations amending the weights and measures regulations will be explained to RCC members to help them in their planning.

The goal of the AODA is to make Ontario accessible to persons with disabilities by the year 2025.

webinar

Join Alison Morin, PwC Canada's Retail Benchmark Leader, as she presents new industry findings and business insights from Measuring Up – a new reta

webinar

Being compliant in Occupational Health & Safety is constantly evolving and the retail industry needs to stay current on new legislation.

credit card compliance

How clarifications to the Code of Conduct for Payments will impact independent retailers.

Female business owner crunching numbers

It’s not exciting or sexy for everyone. But, if you’re in management, you need to know how the ‘numbers’ work.

Clothing store interior

You might not see them but they’re everywhere in your store: little design problems that separate you from sales.

play webinar - 21 deadly selling sins

Does your team commit any of the twenty-one most common and serious mistakes when attempting to make a sale?

Preventing Loss to Increase Profit - Gain best practice tips for managing theft and fraud to prevent future incidents involving your people and you

play webinar - improving your performance metrics

Motivating and Engaging Your Team - By investing in an employee's development and building formal performance management strategies can yield great

Crowded escalator

Do you know how many people came into your store today?