Upcoming Webinars

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Webinar
November 25, 2014
Managing absenteeism in the workplace is a challenging exercise for employers.
November 27, 2014
The majority of commercial buildings are over-ventilated. Left uncorrected, the situation can result in needlessly elevated energy costs.
Webinar
December 3, 2014
The Computer Programs Provisions of Canada’s new Anti-Spam Legislation (CASL) will come into force on January 15, 2015.
December 16, 2014
Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Past Webinars

Advocacy

Webinar

Canada’s new Anti-Spam Legislation (CASL) comes into force on July 1, 2014, and will fundamentally change the way you do marketing and communicate

Webinar

Everyone seems to have heard about CASL – Canada’s Anti-spam legislation, but few are aware of its implications.

Opt-in consent form

Learn all about "anti-spam" legislation expected to come into effect in the fall of 2013.

Industry Canada had published proposed new anti-spam regulations on January 5th in the Canada Gazette Part I for a 30-day comment period.

Health and Safety

Injury prevention means giving workers the information and equipment they need to work safely and protect themselves from injuries at work.

webinar

Learn how to comply with Ontario's new mandatory Health & Safety training requirements.

Human Resources

Mindfield thinker

Understand the importance of quality of hire and how it drives better business performance, engagement levels and turnover.

Mindfield Thinker

Best practices on attracting retail talent through building consistent candidate flow, developing your employer branding, optimizing a careers site

When it comes to cost of hire and turnover, is your business above or below the retail industry average?

Sales associate team

Try running a store without a great team and you’ve got nothing but trouble!

play webinar - managing gen y

Managing Generation Y - Bridge the generational gaps of the workplace.

Loss Prevention

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Cyber Criminals are targeting retailers and merchants of all sizes.  What should you be doing to protect your business and your customers:

Marketing

Woman holding sale sign

Independent retailers are known for their creativity, but knowing where to put lmited marketing dollars can be a challenge.

play webinar - 31 things to drive your business

Unsure of how to take your business to the next level? The good news: there are lots of strategies.

RCC Member Programs

 Le secret pour créer des programmes de fidélisation qui fonctionnent vraiment

Pourquoi certains programmes de récompenses ont-ils la cote auprès des consommateurs tandis que d’autres échouent?

It’s widely reported that brick and mortar store traffic is in decline.

Webinar

While payment acceptance is just one of the costs of running a business, it is a line item that is becoming less predictable and more costly.  Inte

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Integrating General Merchandise Members into ECCNet – CSSA National Materials List

shopify

In today’s multi-channel world your customer expects to be able to connect with you anywhere at any time.

rbc webinar - woman scanning

Protecting your home and your automobile is about more than just having the right insurance.

Couple moving into new home

Hosted by RBC Insurance. Protecting your home and your automobile is about more than just having the right insurance.

Retailer making a checklist

Do you want to earn a rebate on your Ontario Workplace Safety Insurance Board (WSIB) premiums and take your Health & Safety program to the next

Book store owners

This 30 minute presentation from RBC Insruance answers member questions about providing health, dental and disability insurance to their employees.

Retail Conditions Report

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Retail Conditions Report - for members only

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country.

Store Operations

Webinar

Don't miss this opportunity to ensure you're meeting all CASL requirements.

webinar

Interested in learning more about how gift cards can help grow your business?

This free webinar will help you understand:

Discover trends in the way consumers shop; strategies and tactics for converting shoppers to buyers; the demand for and impact of digital i