Learn all about "anti-spam" legislation expected to come into effect in the fall of 2013.
Industry Canada had published proposed new anti-spam regulations on January 5th in the Canada Gazette Part I for a 30-day comment period.
Understand the importance of quality of hire and how it drives better business performance, engagement levels and turnover.
Best practices on attracting retail talent through building consistent candidate flow, developing your employer branding, optimizing a careers site
When it comes to cost of hire and turnover, is your business above or below the retail industry average?
Try running a store without a great team and you’ve got nothing but trouble!
Managing Generation Y - Bridge the generational gaps of the workplace.
Unsure of how to take your business to the next level? The good news: there are lots of strategies.
RCC Member Programs
In today’s multi-channel world your customer expects to be able to connect with you anywhere at any time.
Protecting your home and your automobile is about more than just having the right insurance.
Hosted by RBC Insurance. Protecting your home and your automobile is about more than just having the right insurance.
Do you want to earn a rebate on your Ontario Workplace Safety Insurance Board (WSIB) premiums and take your Health & Safety program to the next
This 30 minute presentation from RBC Insruance answers member questions about providing health, dental and disability insurance to their employees.
Join Alison Morin, PwC Canada's Retail Benchmark Leader, as she presents new industry findings and business insights from Measuring Up – a new reta
Being compliant in Occupational Health & Safety is constantly evolving and the retail industry needs to stay current on new legislation.
How clarifications to the Code of Conduct for Payments will impact independent retailers.
Traditional retail is becoming increasingly challenging as the industry undergoes radical change.
It’s not exciting or sexy for everyone. But, if you’re in management, you need to know how the ‘numbers’ work.
Independent retailers are known for their creativity, but knowing where to put lmited marketing dollars can be a challenge.
You might not see them but they’re everywhere in your store: little design problems that separate you from sales.
Does your team commit any of the twenty-one most common and serious mistakes when attempting to make a sale?
Preventing Loss to Increase Profit - Gain best practice tips for managing theft and fraud to prevent future incidents involving your people and you
Motivating and Engaging Your Team - By investing in an employee's development and building formal performance management strategies can yield great
Do you know how many people came into your store today?