Leger: Annual WOW and WOW Digital Study with RCC

Please note that this event has passed. Please view our upcoming events page or contact events@retailcouncil.org for inquiries about future events.

January 17, 2023 - January 19, 2023

| 12:00pm - 1:00pm

Presented by Christian Bourque, Executive Vice-President and Luc Dumont, Vice-President, Insights

Year after year, the WOW Digital study reveals the ranking of Canadian retailers that offer the best online customer experience, from shopping to delivery. In 2022, nearly 14,000 Canadians were surveyed to identify the strengths and weaknesses of more than 200 websites and mobile apps across 20 different sectors.

This year, Leger is hosting two separate webinars to present the WOW and WOW Digital results. The WOW webinar will be held on January 17, 2023, at 12:00 p.m. EST, and the WOW Digital webinar will be held on January 19, 2023, at 12:00 p.m. EST. Join us for one (or both)!

The 2022 WOW Digital webinar will explore key digital strategies for e-commerce. What kind of content do customers like? Are online ads still effective? How do customers feel about newsletters and email ads in 2022?