The retail industry in Canada is undergoing a revolution.
Mid-market and independent retailers are facing greater challenges and more competition than ever. As trends like online shopping, new retail technology, and the demand for faster fulfillment transform the retail sector, many business owners are struggling to keep up with the constant change.
This report outlines the key issues retailers need to know about to help them adapt to the changing market and grow their retail business. BDO provides insight on the impact of these trends, as well as commentary from industry stakeholders.
The report offers strategies for Canadian retailers on:
- Best practices to adopt digital trends
- Implementing an omnichannel retail strategy
- How to improve the customer experience
- Optimizing bricks and mortar space in a tight real estate market