EnAbling Change: Psychological Wellbeing of Storefront Employees
Please note that this event has passed. Please view our upcoming events page or contact events@retailcouncil.org for inquiries about future events.
October 11, 2023
| 1:00pm - 2:00pm ET | 12:00pm - 1:00pm CT | 10:00am - 11:00am PT60% of people with a mental health problem or illness won’t seek help for fear of being labeled.
Creating a psychologically healthy and safe workplace in a busy retail environment can be challenging. To successfully implement a support system and educate employees about workplace mental health, strategies must be accessible, easy to meet, and open to feedback.
Join Mikhaila Skehor from the Mental Health Commission of Canada for a crucial session aimed at helping retailers to cultivate an environment in which employees living with mental illness feel comfortable seeking help, treatment and support, including:
- Effectively communicating to your frontline staff the profound impact their well-being has on the retail environment
- Equipping your teams with the skills to communicate empathetically, listen actively, and respond effectively with their colleagues and their customers
- Measuring the success of Psychological Health and Safety initiatives within your organization by celebrating wins and pinpointing areas of improvement.
Set your business and your team on the right path for a successful journey towards a psychologically healthy and safe workplace.
Mikhaila Skehor
Implementation Specialist, Psychological Health and Safety
Opening Minds/Mental Health Commission of Canada
Bio:
Mikhaila is a mental health advocate and psychological health and safety educator who is passionate about creating psychologically safe work environments. Her lived experience with mental health issues are a core part of who she is and inform her advocacy; her empathy is her strength and she works hard to advocate for employee health and wellness rights. Her prior experience includes program administration, digital marketing, and customer service, where she infused Psychological Health and Safety into her spheres of influence wherever possible. Mikhaila holds a degree in Sociology from the University of Alberta, along with certifications in Data Analytics, Occupational Health and Safety, Psychological Health and Safety, and Mental Health First Aid.