NOTICE: This page regarding COVID-19 information and protocols may be out of date. RCC members looking for clarification regarding this resource are asked to email membership@retailcouncil.org.
Introducing EnAbling Change for Retailers – a 7-part informational series to make Canadian retail more accessible for all.
Successful, progressive retailers consider and include all members of society in their planning, hiring, marketing, customer service, and overall operations. They recognize the need for accessibility and ensure that all consumers are satisfied and accommodated. The EnAbling Change for Retailers webinars cover a variety of topics to help retailers tackle accessibility from every angle. The goal of this series is to focus on business operations and best practices that are accessible, adaptable, and inclusive.
This webinar series is brought to you by the Ontario Government’s Ministry of Seniors and Accessibility.
Past Webinars
Enabling Change: Part Two: Guide to Building Mental Health into Retail Operations
September 21, 2022
The Mental Health Commission of Canada invited participants to a roundtable on psychological health and safety in retail and hospitality. The outcome of that roundtable resulted in the creation of Building Mental Health into Retail and Hospitality: A Simple Guide. This session outlines the findings of the roundtable and the key elements of the Guide. We encourage participants to download the report and the guide and use them in their workplaces.
Enabling Change – Part One: Basics of Psychological Health and Safety in the Workplace
September 14, 2022
Speaker: Liz Horvath, Manager, Workplace Mental Health, Mental Health Commission of Canada
Protecting and promoting the mental health of employees at all levels requires more than overcoming stigma around talking about mental health – it’s about identifying and working together to manage the workplace factors that can affect psychological health and safety to ensure positive results. This session outlines the key elements that contribute to a psychologically healthy and safe work environment.
EnAbling Change: Accessibility and Store Design
April 27th, 2022
In this webinar, the Rick Hansen Foundation will discuss how to optimize your store design for accessibility.
EnAbling Change: Real Examples of Ten Things to do to Make Your Store Accessible – Part 2
April 20th, 2022
Discover Ability and Ontario Chamber of Commerce will provide you with real examples of ten things to do to make your store more accessible for your employees and customers.
EnAbling Change: Ten Things to do to Make Your Store Accessible – Part 1
April 13th, 2022
In this webinar, Discover Ability and Ontario Chamber of Commerce will provide you with ten simple tips to make your store more accessible for your employees and customers.
EnAbling Change for Retailers: Accessibility and the New Customer
April 6th, 2022
In this webinar, we will discuss the new retail customer and how the pandemic has changed how we shop and how to make purchasing channels accessible to all customers.
Enabling Change – Accessibility and the New Workplace
March 30th, 2022
In this webinar, we will discuss:
- How the pandemic has affected people with disabilities working in retail.
- Tips to assist a person with disability working remotely.
- What tools and tips can be incorporated to allow a person with a disability to work remotely.
- Tips to assist a person with disability working in a retail store.
- How wearing masks, clear panels, signage, service animals affect people with disabilities.