Mental Health & Burnout: Resetting for a Resilient 2022 

Please note that this event has passed. Please view our upcoming events page or contact for inquiries about future events.

January 25, 2022

| 1:00pm - 2:00pm ET | 12:00pm - 1:00pm CT | 10:00am - 11:00am PT

RCC’s Retail Matters Webinar Series

Retail Council of Canada is launching a new webinar series called Retail Matters.  The series is designed to provide the retail community with accessible and quality thought leadership on a variety of topics affecting the retail industry.

Each month, RCC offers an hour-long webinar on topics of key interest to the retail community.  Webinars typically take place the last Tuesday or Thursday of every month.

Who should participate?

The series is designed to help retail professionals from organizations of all sizes. The series is customized to relevant industry topics. Participants are able to provide input and ask questions by email in advance as well as in real time via chat in a friendly, learning environment.


RCC Members: FREE

Non-Members: $29.99

Mental Health & Burnout: Resetting for a Resilient 2022

January 25, 2022 | 1:00pm – 2:00pm ET | 12:00pm – 1:00pm CT | 10:00am – 11:00am PT

Sponsored by The Canadian Red Cross

After a busy holiday season, many Canadians find themselves experiencing stress and burnout. With the added pressures of the ongoing pandemic and additional changes to public health restrictions, workers in the retail sector have faced many challenges. This is the time to mindfully check in with yourself, your leaders, and your teams, and focus on promoting mental health and wellness. Join us for a session to refresh and inspire your teams to support themselves and others to manage the effects of stress.

By the end of the session attendees will: Learn to recognize the signs and effects of stress; learn about the Look, Listen, Link, Live (LLLL) approach to emotional, psychological and social well-being; and gain practical tips on how we can equip ourselves and our teams to build up our resiliency and establish coping strategies for stress. Attendees will also receive details on how to redeem a free coupon code to participate in the Canadian Red Cross Psychological First Aid – Self Care online course.



Ray Quadri, Senior Manager, Business Development, Canadian Red Cross





Judi Frank, Advisor for the Canadian Red Cross Mental Health/Psychosocial Support Program and Instructor Trainer in Psychological First Aid, Canadian Red Cross




Shelly Howe, Canadian Red Cross Volunteer & Recreation Program Supervisor for the City of Moose Jaw, Saskatchewan




Register Today

Thank You to our Presenting Sponsor


Not sure if you’re a member? Emails us at

For information on sponsorship opportunities for the Retail Matters Webinar Series or other events please contact Mary Markou at .