Store Operations

In this leadership-focused episode, something different, something new. My guest is Taylor Cavanaugh, who takes a big, complicated life and shares insights from his time with the U.S. Navy Seals and t...Learn More

Attention Miramichi retailers, consumers, and stakeholders invested in local business growth: In a crucial move, the Greater Miramichi Chamber of Commerce has thrown its weight behind RCC’s cam...Learn More

Meet Rose Patten, one of Canada’s pre-eminent business and strategic thinkers. We talk about her life, stellar career, role as Chancellor of the University of Toronto, and her book, Intentional ...Learn More

Gary Hawkins is a visionary and retail industry treasure whose deep industry knowledge combines operational experience and technology savvy to provide a unique perspective. Gary joins Michael to discu...Learn More

Woodstock’s Town Council recently passed By-law 603, enabling all retailers to decide their Sunday operating hours. This move, advocated by RCC with the Mayor’s involvement, offers Woodst...Learn More

Jim Fielding’s dynamic career has spanned senior leadership roles at top global brands, including Disney, DreamWorks, and Twentieth Century Fox, anchored in experience and an early career at The...Learn More

Retail Transformation maven Oliver Banks is back on the podcast live from the U.K., discussing his new book, “Driving Retail Transformation: How to Navigate Disruption and Change.” Using a...Learn More

Bill Moir, Managing Director and EVP Canada for Specsavers is back on the podcast as this Vancouver-based international retailer celebrates the opening of its 100th store in Canada, including a succes...Learn More

Meet Marshal Kay, Global Director, Retail Transformation Services for Avery Dennison Smartrac, who takes us through the retail business case for RFID, from supper accurate inventory to Loss Prevention...Learn More

Following an internal meeting with Fasken legal representatives held on January 29, 2024, and thanks to commentary offered by members, RCC has finalized and submitted its brief on the issue ...Learn More