Store Operations

In The Voice of Retail podcast, Michael LeBlanc presents an episode entirely generated by Google’s Notebook LM AI, using only a PDF of his annual Retail Council of Canada NYC NRF Big Show retail t...Learn More

Every year during NRF’s Big Show, Canadian retailers hit the streets of NYC to discover cutting-edge in-store technology, next-level merchandising, and immersive retail concepts shaping the futu...Learn More

Silk & Snow’s co-founder and CEO, Albert Chow, returns to The Voice of Retail to discuss the company’s remarkable transition from a digital-first brand with now a major physical retail expansion. ...Learn More

B.C. introduced Bill 4, the Business Practices and Consumer Protection Act on February 25, 2025. The important changes to the legislation include: prohibiting some terms in consumer contracts; othe...Learn More

Alberta’s pressure equipment safety approval process is causing multi-week delays for new and remodeled store openings—more than any other province. RCC is pushing for change. ...Learn More

On February 11, Michel Rochette and Francis Mailly traveled to Quebec City to present RCC’s brief to the parliamentary committee reviewing Bill 85. The proposed bill would remove limits on grocery a...Learn More

In this episode, I sit down with retail expert, fellow NRF Top Voice, and ReThink Top Retail Expert Liza Amlani to discuss her new book, The Whole Sale: Profitable Wholesale Strategies for Brands. We ...Learn More

On this episode, I welcome back one of my favourite guests on the pod, my good friend Montreal-based Carl Boutet. Carl is a retail strategist, professor, and author of his latest soon-to-be best-selle...Learn More

The introduction of Bill 85 marks a pivotal moment for Quebec retailers, easing regulatory constraints and offering pharmacy operators and grocers more flexibility to meet customer demands. Key chan...Learn More

On this episode of The Voice of Retail podcast, Michael LeBlanc interviews Drew Cashmore, a retail media expert and current strategy leader at Vantage. They explore the evolution of retail media, from...Learn More