Store Operations

Bill 19, the law on the working age of young people, has been adopted by the National Assembly of Québec. As of this summer, young people under the age of 14 will no longer be able to work, with a fe...Learn More

In this episode, we meet Jon Safran, Chief Executive Officer, KEH Camera, a leading re-commerce company and the World’s Largest Pre-Owned Camera Dealer. They have a constantly replenished invent...Learn More

B.C.’s 2023 budget included amendments to the online marketplace framework intended to provide clarification, simplification, and consistency. RCC notes that this broadens the number and scope of tr...Learn More

By: Michael Scida, Director of Retail Business Development at Environics Analytics After two years of steady declines in mall foot traffic, we saw a resurgence in 2022 with 3.1B visits across Canada....Learn More

As the digital landscape continues to evolve, marketers are facing challenges in achieving effective search engine optimization (SEO) results. This is especially true when considering two key things:&...Learn More

Meet Kelly Mawhinney, Partner at Mercer, recorded together with Michael LeBlanc live on the main stage recently at the RCC Retail HR conference. In a wide-ranging and fact-based plus experienced-based...Learn More

On this episode, Michael welcomes back to the podcast Scott Arsenault CEO at Ren’s Pets. They catch up on this fast-moving pet retailer and how Scott and the team are bringing their philosophy o...Learn More

Montreal-based business strategist, executive advisor and retail guru Carl Boutet is back on the podcast with a wide-ranging 1:1 conversation live in the Mandalay Bay beach podcasting studio during th...Learn More

Welcome to a special RCC Retail Human Resources Conference bonus episode. On this episode, I welcome back onto the mic my good friend and colleague Kevin Graff, President of Graff Retail. Kevin is bot...Learn More

Welcome to a special RCC Retail HR conference bonus episode. These bonus episodes will introduce you to a few retail thought leaders and change-makers speaking at Canada’s only conference for re...Learn More