Scott Arsenault, CEO at Ren’s Pets, on sustainable growth, taking care of your people and future trends

On this episode, Michael welcomes back to the podcast Scott Arsenault CEO at Ren’s Pets. They catch up on this fast-moving pet retailer and how Scott and the team are bringing their philosophy of “your pet’s best life” into more Canadian communities every day. Scott talks about what makes Ren’s different in a crowded category, their elements of sustainable competitive advantage, key trends in the category for the future, and the importance of team members and leadership lessons learned over his long tenure at Rens this 40-year award-winning overnight success, now with 50 stores plus and growing.