Food & Grocery | Food & Grocery | Health & Safety | Ontario | Store Operations | Supply Chain & Logistics

City of Toronto takes action to enable 24-hour retail deliveries

March 16, 2020

As part of the City of Toronto’s response to COVID-19 in support of businesses and the community, effective immediately and until further notice, all retail businesses are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.

The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community. This exemption will ensure retailers can receive deliveries 24 hours of a day, seven days a week to ensure essential goods remain in stock

City staff – in consultation with Mayor John Tory’s office – moved quickly to make this immediate change after it was raised by the Retail Council of Canada as a way to allow additional deliveries for retailers.

There is no need for residents to panic-buy and stockpile. While being prepared for emergencies is always advised, any bulk purchasing beyond a two-week supply jeopardizes the ability of vulnerable people to access essential food and health supplies.

For updates on the COVID-19 risk in Toronto and information on how to protect yourself from infection, visit toronto.ca/home/covid-19.

Quotes:

“We are taking this action to help Toronto businesses get deliveries and continue to stock their shelves with essential goods for our residents. By exempting retail businesses from the City’s noise bylaw right now, we will ensure that retailers can receive deliveries 24 hours of a day, seven days a week. This action is part of the City’s ongoing response to the COVID-19 pandemic and my focus on protecting the people of Toronto, including our most vulnerable residents, and helping businesses.”
– Mayor John Tory

“To assist in getting goods to market in a more expeditious manner, we applaud the City of Toronto for temporarily lifting time-of-day restrictions on roadways and deliveries for our retailers. As all levels of government work to protect the health of every citizen, we pledge to continue to play a strong supporting role in ensuring access to goods, when and where they are needed.”
– Diane J. Brisebois, President & CEO of the Retail Council of Canada

About Retail Council of Canada
Retail is Canada’s largest employer with 2.1 million Canadians working in our industry. The sector annually generates over $76 billion in wages and employee benefits. Core retail sales (excluding vehicles and gasoline) were $377 billion in 2018. Retail Council of Canada (RCC) members represent more than two thirds of retail sales in the country. RCC is a not-for-profit, industry-funded association that represents small, medium and large retail businesses in every community across the country. As the Voice of Retail™ in Canada, we proudly represent more than 45,000 storefronts in all retail formats, including department, grocery, specialty, discount, independent retailers and online merchants. www.RetailCouncil.org

City of Toronto
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information visit toronto.ca or follow us on Twitter at twitter.com/CityofToronto, on Instagram at instagram.com/cityofto or on Facebook at facebook.com/cityofto.

Media contact:
Media Relations, 416-338-5986, [email protected]
Colin Asuncion, Retail Council of Canada, 416-467-3758

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