Current Issue: THE TECHNOLOGY ISSUE 2016
The speed of technological innovation and increasing e-commerce activity in Canada is changing the way we do things. It's influencing virtually every part of the shopping journey, and at the same time is impacting the way retailers service their customers, both in-store and online. This special Technology and E-commerce edition of Canadian Retailer explores how significantly the retail experience is affected by the latest technologies and how retailers across the country are leveraging them to reengage and excite consumers and elevate their brands.
Also in this issue:
The future of retail
As customer expectations continue to soar, retailers are investing in technology to improve the retail experience both online and in-store. Canadian Retailer and Cognizant brought together some of today's leading retailers to discuss the ways they're doing this.
Technology for the good
As retailers invest in the technology of today in efforts to improve every aspect of the retail operation, we take a look at the technology that will be influencing the retail business and shopping journey of tomorrow, and beyond.
E-commerce next practices
Leading Canadian retailers are raising the bar and setting new e-commerce standards, making the customer's shopping experience easier and more convenient. Find out how they're doing it and what other retailers can learn from their exploits.
The state of mobile payments
mode of payment for transactions. Experts weigh in on the current mobile landscape and what it might mean for retailers and their customers going forward.
Previous Issue: STORE 2016
Innovation drives the retail industry. From the use of the latest technology and enhanced back-end systems to improvements in customer service and in-store offering, innovation is happening throughout the retail operation. This special STORE issue of Canadian Retailer magazine highlights some of the creativity and ingenuity that’s helping to raise the standards of today’s retail experience. Read more about retail innovation in our full coverage of Retail Council of Canada’s STORE 2016 Conference.
The focus on today’s connected consumer intensifies
Canadian Retailer and KPMG Canada recently brought together some of Canada’s leading retailers to find out how they’re innovating to meet expectations and drive growth.
Making it personal
Today’s consumer has come to expect innovations aimed at providing more convenience. Retailers are responding by better understanding and engaging with them across the shopping journey.
Only one channel
Retailers know they need to close the divide between digital and physical retailing to improve the customer experience. The way some are doing this is by integrating the two entities.