Digital Retail & Technology

It’s Fraud Prevention Month, and in this episode of The Voice of Retail, host Michael LeBlanc chats with Moneris, Vice President of Customer Experience, Yale Holder, about the latest fraud preve...Learn More

In The Voice of Retail podcast, Michael LeBlanc presents an episode entirely generated by Google’s Notebook LM AI, using only a PDF of his annual Retail Council of Canada NYC NRF Big Show retail t...Learn More

Every year during NRF’s Big Show, Canadian retailers hit the streets of NYC to discover cutting-edge in-store technology, next-level merchandising, and immersive retail concepts shaping the futu...Learn More

Starting May 1, 2025, all Manitoba organizations must comply with the Accessible Information and Communication Standard Regulation to remove barriers in digital, print, and technology-based communi...Learn More

Lindsey Mazza, Global Retail Lead at Capgemini, joins The Voice of Retail to discuss their latest consumer study, “What Matters to Today’s Consumer 2025” highlighting AI’s role...Learn More

In this episode meet Cheryl Ong Seng, VP of Retail at Circana, about Canadian consumer trends, data-driven retail strategies, and evolving shopper behaviours. They dive into personalization, pricing m...Learn More

On this episode, I welcome back one of my favourite guests on the pod, my good friend Montreal-based Carl Boutet. Carl is a retail strategist, professor, and author of his latest soon-to-be best-selle...Learn More

The Competition Bureau released their “What we heard” report in early 2025 after consulting on artificial intelligence and competition in summer 2024. The Bureau received over 25 consultation resp...Learn More

In this episode, meet Sgt. Craig Reynolds & Arezo Zarrabian, a Senior Crime Analyst from the Vancouver Police Department. Together, they take us behind the scenes for a comprehensive discussion of bot...Learn More

On this episode of The Voice of Retail podcast, Michael LeBlanc interviews Drew Cashmore, a retail media expert and current strategy leader at Vantage. They explore the evolution of retail media, from...Learn More