Mental Health Resources for Retail Employees

The COVID-19 pandemic has presented unique challenges for retail employees. To assist retailers, RCC has assembled resources that you can use to help support employees.

The past year has been particularly challenging for all and we know you want to do what is best for your employees while looking after your own wellbeing. RCC has gathered a list of national and regional websites and resources to help you navigate mental health and help you support your staff during these unprecedent times.

General Resources

Building Mental Health into Retail and Hospitality Organizations

This guide is designed to help retail and hospitality industry decision makers create the foundation for good workplace mental health. It includes tips, training suggestions, important programs, and conversation guidelines to get you started. Putting these pieces in place will set your organization on the right path for a successful journey toward establishing a psychologically healthy and safe workplace. View the guide.

Suicide Prevention in the Workplace – Mental Health Commission of Canada

Increased stress, anxiety and depression are all side-effects of the COVID-19 pandemic. For some people, this translates to feelings of hopelessness, despair, or even suicidal thoughts. We need to have meaningful conversations in the workplace about suicide, to provide support and resources, and to bring hope to someone who may be struggling with the thought of suicide. Use this guide to navigate those difficult conversations. It offers information for your own mental health and for employers, managers, and co-workers, along with tips for those who work with the public. Just talking about suicide is one of the best ways to prevent it. View the guide

Mini-Guide for women sidelined from the workforce

Since the onset of COVID-19, and with many businesses being forced to shutter their doors, women are leaving the workforce in droves — often involuntarily. The impact of taking an extended absence from the workforce is multi-faceted, often affecting a woman’s mental, financial, and professional well-being, along with other areas. Not all women are struggling, but for those who are, the right combination of support and practical actions can ease the burden and help them emerge more resilient on the other side. View the guide

Building Mental Health into Operations During a Pandemic

This 62-page guide developed using guidance from the National Standard of Canada on Psychological Health and Safety in the Workplace has guidelines to help organizations build a supportive and proactive approach to mental health into their emergency management and business continuity programs. This guide will help employers understand how to manage psychological health and safety (PHS) through events like a pandemic which can make significant and lasting differences in the lives of workers and their families. View the guide.

Canadian Center for Occupational Health and Safety e-Courses

Did you know that about one in five Canadians experience mental health issues at some point during their working years? Mental health is on everyone’s mind right now as we navigate through COVID-19. The Canadian Center for Occupational Health and Safety offers e-courses on various Health and Safety topics, including Mental Health awareness and prevention. To support workplaces during the Coronavirus disease (COVID-19) pandemic, CCOHS has made these helpful resources free of charge. View e-courses


Social Stigma and COVID-19: What Employers Need to Know 

Video interview with Dr. Keith Dobson, Professor of Clinical Psychology, University of Calgary.

Support the Mental Health of Retail Workers During COVID-19

Liz Horvath discusses how to work together to support the mental health of retail workers.

Building Mental Health into Operations during COVID-19

This is a special session presented by Liz Horvath, a leader in workplace mental health.

Support retailer worker mental health during COVID-19

COVID-19 resources for the workplace

Links to The Working Mind page with links to free resources focused on workplace mental health.

Wellness Together Canada

A free online service for mental health and substance use support, resources, and counselling with a mental health professional.

Managing return to work anxiety

Resources providing advice for retailers and their employees on how to manage return anxiety as the lockdown shifts.

Additional resources focusing on mental health

Regional resources

Additional resources available from the MHCC COVID-19 Resource Hub

For more information, please visit COVID-19 Health and Safety Resources.

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