Comprehensive information how businesses and employees can stay safe while operating during COVID-19 from the Public Health Agency of Canada is here....Learn More
If a customer refuses to wear a mask, depending on jurisdiction, you may be obligated to point them to alternative options such as curbside pick-up and/or delivery rather than allowing them into the s...Learn More
Laws vary from province to province. On a broad basis, retailers are required to make best efforts to ensure that people are wearing a mask when entering a retail environment Retailers should control ...Learn More
Regular handwashing is necessary and must be continued. However, people can wash their hands with warm water, instead of very hot water, and they can apply hand lotion afterwards. With many people...Learn More
RCC has a Retail Supplier Directory and will be continually adding more PPE suppliers. Some regions have set up provincial PPE supplier directories which you can view in RCC’s chart here....Learn More
The Office of the Privacy Commissioner of Canada (OPC) has released general COVID-19 guidance on privacy obligations in information-sharing situations during the pandemic. The OPC guidance also includ...Learn More
The occupancy rules vary by province. Generally, they are based on either the number of people per square metre, or, percentage of the fire code occupancy limit. See “Maximum number of people in st...Learn More
The Bank of Canada has advocated for retailers to continue to accept cash to ensure Canadians can have access to the goods and services they need, particularly for those that might be “unb...Learn More
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