Karl Littler of Retail Council of Canada, discusses the rise of Black Friday over Boxing Day, as well as sales for Cyber Monday, holiday pop-up stores and more consumer spending results from RCC’s 2019 Holiday Shopping Survey.
“More than two thirds of Canadians want the tactile experience. They want to touch and feel things before they buy them. [People] feel that shopping in malls or stores is actually part of the festive experience.”
– Karl Littler, Retail Council of Canada