Post-COVID Human Capital Management in Retail

In this episode Michael welcomes John Orr, the Senior Vice President of Retail for global human capital management powerhouse Ceridian, just off the virtual stage at the NRF Big Show. Michael taps into Orr’s experience in the retail HR space, looking at pre-COVID trends and how retailers must build a more agile workforce that is ready to keep pace with the rapidly changing definition of a good customer.