SCI President & CEO Chris Galindo | Franco Schiavone from Designer Brands and Stephanie Barrington at Well.ca

First up in this special edition we set the stage with an exclusive interview with a supply chain veteran on the front lines of delivering on the promise of Black Friday – SCI’s President & CEO Chris Galindo. Chris provides us with incredible insights into the logistics of eCommerce from a warehouse and distribution perspective, trends from the front lines and advice on how to deal with Black Friday.Next recorded live in Toronto at the SCI Powershift to Consumerism summit a recording of my panel interviews with retailers and thought leaders in the eCommerce retail space: after an introduction by Dave Mack, VP marketing from SCI and himself an experience eCommerce retailer, veterans of many Black Friday/Cyber Mondays Franco Schiavone, Sr. Director eCommerce and Customer Service with Designer Brands Canada, Stephanie Barrington, VP Marketing Well.ca and Jerry Lam, Director Strategic Accounts and Product Development take us through their thinking around Black Friday, handling peaks and what it takes to win November 29th!