Retail de-escalation training video produced by RCC, EPIC Risk

RCC has partnered with EPIC Risk, RCC’s Loss Prevention Advisory Committee, and several training and HR representatives from member companies to create a de-escalation video intended for front-line workers and management.

Incidents of retail violence are on the rise across the country and we hear often from our members that the safety of their workers is their primary concern.

It has been a priority for RCC to create a video that could be used by all retailers as a training aid that could be easily shared with all workers. Watch this video in French.