Retail de-escalation training video produced by RCC, EPIC Risk
January 25, 2023RCC has partnered with EPIC Risk, RCC’s Loss Prevention Advisory Committee, and several training and HR representatives from member companies to create a de-escalation video intended for front-line workers and management.
Incidents of retail violence are on the rise across the country and we hear often from our members that the safety of their workers is their primary concern.
It has been a priority for RCC to create a video that could be used by all retailers as a training aid that could be easily shared with all workers. Watch this video in French.
About Isabelle Godin
Isabelle Godin is a 20+ years veteran in the world of Loss Prevention. Prior to joining the Loss Prevention community, Isabelle worked on the operations side of the business as store manager. Isabelle is Wicklander Zulawski trained in investigative interview and interrogation techniques.
