Meet Chief Strategy Officer and now author Chelsey Paulson as she takes us through her experience accelerating business cultures for long-term success, articulated in her fabulous new book The Culture...Learn More

Meet Alison Hartnoll, Vice President, Unified Commerce and Marketing at Mastermind Toys, as she takes us inside this Canadian specialty retailer’s e-commerce and retail story and gives us a prev...Learn More

Meet Albert Chow, the Co-Founder and CEO of Silk & Snow, a digitally native retailer of thoughtfully made sleep essentials, ranked as one of Canada’s top-growing companies by the Globe & Mail an...Learn More

In 2022 the government of the Northwest Territories announced it was changing the way it calculated adjustments the territory’s minimum wage.  On September 1, 2023, the minimum wage in the...Learn More

Under a program administered by the Manitoba Motor Dealers Association, Manitoba businesses considering Electric Vehicle infrastructure to support their fleets, workplace or as a customer service may ...Learn More

The Quebec Justice Minister, Simon Jolin-Barrette, tabled legislation (PL 29) on planned obsolescence and the right to repair. If passed in its current form, it would have significant impact on the re...Learn More

The 2024 report of the B.C. legislature’s Finance Committee highlighted a number of issues impacting retail. The report made note of RCC submissions regarding the application of PST to donated goods...Learn More

BC updated provisions of the Provincial Sales Tax applicable to online marketplaces.  These were first introduced in Budget 2022 and came into effect on July 1, 2022.  Owing to work by RCC and our m...Learn More

Michael’s guest on this episode is Rob Smith, veteran retailer and now the CEO and Founder of The Phluid Project, GET Phluid, and The Phluid Phoundation; he has created a brand, combining his pr...Learn More

In a special summer encore episode, my guest is Carolyn Dewar, Canadian senior partner at McKinsey & Company and co-author of the bestselling “CEO Excellence: The Six Mindsets That Distinguish T...Learn More