Independent Retailers

In Salesforce’s State of the Connected Customer Report, 88% of consumers surveyed say the experience a company provides is as important as its products or services. In today’s economic climate, de...Learn More

Caddle, in partnership with the Retail Council of Canada (RCC), surveyed Canadians from coast to coast to better understand consumers’ shopping intentions around the Canada Day holiday. The study fi...Learn More

Independent retailers in Halifax Regional Municipality and Shelburne County that were impacted by Nova Scotia’s recent wildfire evacuation orders can now apply for a one-time grant of $2,500 through...Learn More

In this episode, meet Muhammad Mohamedy, General Manager of Healthy Planet Canada, who shares with me the origin story and incredible trajectory of a retail company thriving in the health and wellness...Learn More

On this episode, Michael’s guest is Soren Kaplan, author of the new book Experiential Intelligence, Harness the Power of Experience for Personal and Business Breakthroughs. Soren shares how his ...Learn More

With a career spanning 35 years, all at the independent level, Paul Simmonds has made significant contributions to the retail industry....Learn More

Welcome to a special RCC Retail Human Resources Conference bonus episode. On this episode, I welcome back onto the mic my good friend and colleague Kevin Graff, President of Graff Retail. Kevin is bot...Learn More

Join us for the second of our quarterly webinar series with Environics Analytics (EA), examining how shopping mall traffic has changed over the last 3-4 years....Learn More

Award-winning digital marketing mavens and ReShift Media Founders Kirk Allen and Steve Buors join me on the podcast with the latest strategies and tactics in digital and social marketing for retailer....Learn More

Jim Roddy, President and CEO of the RSPA (Retail Solution Providers Association), author, coach, retail industry insider, podcaster and fellow ReThink Retail Top Global Retail Influencer, shares insig...Learn More