The Magic of a Moment: How to Create Personalized & Connected Experiences at Scale - Retail Council of Canada
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The Magic of a Moment: How to Create Personalized & Connected Experiences at Scale

July 13, 2023

In Salesforce’s State of the Connected Customer Report, 88% of consumers surveyed say the experience a company provides is as important as its products or services. In today’s economic climate, delivering the connected, personalized experience they expect is challenging. In this webinar, Salesforce will help you understand the latest retail personlization trends.

  1. State of Marketing Report
    Salesforce Research surveyed 6,000 marketing leaders worldwide and analyzed over 2 trillion outbound marketing communications to discover how marketers are:
    • Evolving priorities in the face of economic uncertainty
    • Preparing for the retirement of third-party cookies
    • Removing silos to enhance the customer experience
    • Innovating to meet evolving customer needs

      Read the Report
  2. Shopping Insights HQ

    Get holiday insights to make your business more powerful and profitable. See spending data from over 1.5 billion global shoppers, all in one place.
    Learn More