It wasn’t long ago when some within the industry were prophesizing a new age of retail – one that involved digital technologies and the death of the brick-and-mortar store. Digital is certainly influencing how the retail business is run. However, physical retail is still alive, and stronger than ever thanks to the mobilization of store associates.
About the author
Retail Council of Canada (RCC) has been the Voice of Retail in Canada since 1963. We speak for an industry that touches the daily lives of Canadians in every corner of the country — by providing jobs, career opportunities, and by investing in the communities we serve.