Business owners on their own when it comes to mask bylaw enforcement

As Ontario municipalities enact new measures regarding the use of masks in commercial locations, business owners are on their own when it comes to dealing with customers who refuse to comply.

Businesses, meanwhile, are left to enforce what the Retail Council of Canada called a burdensome patchwork of municipal policies. Businesses with multiple locations may find they are obligated to ask maskless customers to leave in some cities, but not in others, RCC said.