The Heartbeat of the Store - Retail Council of Canada
Loss Prevention | Digital Retail & Technology | Store Operations

The Heartbeat of the Store

Whether you were stepping into the store in 1884 or 2021, there was one element you could count on being major part of your shopping journey – point of sale. In this episode Michael is joined by David Wilkinson, President of NCR Retail for a fantastic discussion on the many innovations occurring in the retail space and the drivers behind them. COVID has been somewhat of a blessing and a curse; while it’s been difficult for us all to adapt to this new abnormal, it’s shown many retailers that in Bruce Lee’s words they need to “be formless…be shapeless like water” to adapt to retail in the modern age. We look at the different strategies companies across the world have utilized to become more agile in their POS and eCommerce integration, a must during curb-side COVID.